This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Honda continues to repair recalls. They have repeatedly told me I can schedule the recall repair and their broken app says I can schedule my airbag recall repair. But, the Honda dealers in San Diego say Honda refuses to send them parts and there is a 4-5 year delay for repairs. And that they have this issue with Honda for numerous other open years old recalls, no parts. The HondaLink app and the software it communicates with is also malfunctioning and the Honda and the dealers refuse to make repairs. Honda has already had 20 customers die from their Takata recall; why are they allowed to keep dragging their feet on recalls while spending billions to purchase Nissan?
Honda continues to refuse to make recall repairs. Currently telling me that there is a 4-5 wait for repairs because Honda refuses to supply them. Dealers are telling me that Honda will only send them 10 per week and won't send more until the defective ones are returned to Honda. According to my dealer there are 2,000 other customers in line before me for my repairs. Honda also has a defective HondaLink app that work with car to communicate needed repairs and service. Honda says my car needs a software update, dealer says there is no update, no TSB, and no recall. Why is Honda allowed to drag their feet for years with recalls? 20 dead from the Takata recall alone. Shameful lack of oversite!
The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda, US operations based in CA, continues to refuse to fix their recalled cars. I was notified 18 months ago about an airbag recall for my 2021 Honda Accord. Honda is telling customers that "parts will be ready to fix all affected cars next month", but they are telling their dealers that "it may take 4-5 years to provide them these parts". One of their San Diego dealers told me today that they are just starting to repair a fuel pump recall first discovered 2 years ago. Why is Honda allowed to refuse to make timely repairs to their customers vehicles" Their customers continue to be killed due to their Takata airbag recall from years ago because they continue to drag their feet with repairs. Why is Honda allowed to drag their feet with recalls"
I have a open recall on my vehicle from 2/2024 VIN [XXX] Honda Will not honor it because, they don-??t have the parts is what I was told. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Katy, TX, USA
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I have contacted multiple dealers to repair the recall. However, none of the dealers have the parts to repair it and does not know when they will have parts. They asked me to keep checking because they will not be contacting me when the parts are available. I am using my vehicle everyday and I have a passenger present at all times. I do not want to get in an accident and have my passengers in danger for a faulty weight sensor. I need to find a fix for this recall as soon as possible.
Honda notified me of a recall of a seat sensor for my 2021 Honda Accord over a year ago. The dealers I have called in San Diego, CA have all told me that they have the parts but won-??t repair my vehicle because they are only allowed to repair cars with their airbag light on. A year ago rha mase sense, a year later knowing that the dealer is sitting on the parts and aren-??t allowed to install them in unacceptable. There is a chronic problem in the US with car owners not getting recalls repaired. I-??m trying but being to wait up to 2 more years. This is unacceptable. This recall has devalued my vehicle.
The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V06400 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bag) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I am writing to complain about Honda's handling of another safety related recall. I was told months ago that repairs would start in April 2024 for the defect passenger seat airbag sensor. Today I received a new notice claiming that they will not have parts for this recall for nearly 12 more months. This is the second time I have been unable to replace a safety part for my 2021 Honda Accord. There is no excuse for a huge multination company like Honda to refuse to expedite the manufacturing and installations of these safety related parts. Both individuals and dealers are stuck with vehicles that they cannot sell or trade due to this open recall. Please force Honda to expedite this issue.
Upon pulling into a parking space, with the steering wheel almost at full lock to the right, when I braked, the car suddenly accelerated out of control and hit another car. Airbags did not deploy but there was damage to both vehicles, no injuries. Vehicle has been taken to a collision repair shop to await repair. It is available for inspection. Has not been looked at to date.
A D V E R T I S E M E N T S
- San Diego, CA, USA