This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I saw that they are investigating Honda Pilots for an automatic braking issue. I wanted to report that on my car I-??ve had the automatic brake warning come on at least 3 times while driving at highway speed with nothing in front of me. This is over a period of 3 years (my car has 40k). The brakes didnt engage, but it alerts you like it will engage for a couple seconds then the alert goes away. It could be related to the Pilot issue. If the brakes did engage I would likely get rear ended on the highway. So far it hasnt happened but it is scary when it does. And totally random as each time no car within 2000ft
Honda continues to repair recalls. They have repeatedly told me I can schedule the recall repair and their broken app says I can schedule my airbag recall repair. But, the Honda dealers in San Diego say Honda refuses to send them parts and there is a 4-5 year delay for repairs. And that they have this issue with Honda for numerous other open years old recalls, no parts. The HondaLink app and the software it communicates with is also malfunctioning and the Honda and the dealers refuse to make repairs. Honda has already had 20 customers die from their Takata recall; why are they allowed to keep dragging their feet on recalls while spending billions to purchase Nissan?
Touch screen glitching and beeping, acts as if being touched and scrolls through settings and apps randomly; makes phone calls that can-??t easily be disconnected, hangs up calls, enables or disables navigation. Many distracting and potentially dangerous glitches. Unsure if integrates into automated features and unsure if it will engage braking, steering, cruise control, etc. while driving. Replacement part indefinitely back ordered. Local and corporate uncooperative in answering questions regarding safety concerns. Touchscreen unresponsive frequently.
My car has 79700 miles and starter shaking vigorously while on the freeway. Took it to the Honda dealership and I have a blown headgasket. After reading the [XXX] forums this is a ridiculously common problem with these cars around 45-90k miles. Honda is saying it's not under warranty and it's a $5400 fix for me. With so many cars with the same 10th generation engine having blown head gaskets below 100k miles this is an problem and a safety issue. Honda needs to fix these issues for their consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The touch screen will constantly register Phantom touches. Many other owners complain about this, but since it is sporadic, the dealers won't fix it. It is a safety concern as it is a distraction, especially when using Google Maps navigation. It can only be stopped by filming the screen to zero, rendering it useless.
- Delaware, OH, USA
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The infotainment system randomly presses all over the screen all the time. This causes tony of issues such as turning on the radio, changing navigation, and making beeping noises constantly. Honda has replaced the infotainment system twice in my vehicle and it has fixed absolutely nothing. This is a major safety issue because of how distracting it is when driving. The incessant beeping noises (it beeps every time the touch screen is -??pressed-??) makes it so that I don-??t know whether the car is beeping for safety issues (lane assist etc) or not. The radio being turned on at random is extremely startling and has caused me many near accidents. The navigation turning off as I am navigating through traffic has caused much stress and confusion which can lead to an accident. This is a major issue that needs correction ASAP.
The infotainment screen touch is unresponsive half the time. Rarely works in the heat, sometimes works when cooler out. CarPlay is tough to connect reliably wireless or wired. There are other people complaining on online forums about the touch being unresponsive especially in the heat as well.
As I parked my vehicle all of the dashboard lights turned on simultaneously. My safety is at risk because I can not identify or predict the safety of my vehicle. I have not visited my dealer at this point. I have had a check engine light that would come on and would go away. I-??d be told by mechanics that it is a computer issue. My last encounter with this was approximately 2-3 months ago.
While driving, infotainment system starts jumping to different modes causing me to get distracted while driving. I ended up recording a few clips of it in the mist of running into the curb. Honda initially stated that it was odd because there are no complaints a year ago. Yesterday however, I talked to Honda because the problem is occurring more. They stated that there are numerous complaints. In order for them to fix it, they have to be able to duplicate the issue
The infotainment system is both unresponsive and self operational. It operates on its own as if it's being pressed (ghost touching) while simultaneously not responding to my touch. Impossible to safely use navigation as screen will pan or switch functions entirely. Same goes for using phone via Bluetooth. I cannot answer or hang up. Radio randomly turns on, changes stations etc. It's a complete mess. All of which is very distracting and adversely affects my ability to focus and safely control the vehicle. Honda insists that it is all software related - doubtful - so they refuse to change it out. They claim a software update is being worked on. Car has now been out for over two years and still no update. So 2 years with no update for a single software issue, yet they were able to design and build an entire new '23 model with multiple new software components in less than a year. Obviously little attention is being given to this, if at all. Please step in. I have some videos available.
I saw the investigation of hat the NTSB is opening into problems with the CRV and a handful of other vehicles. I think you should add the Honda accord hybrid (touring) to this investigation. I was driving on a road with speed limit of 55 mph. In full evening traffic. My check engine light flashed on, and I immediately called the dealership to set an appointment. Within one minute of that light coming on, I lost all acceleration power, it just dropped off in the middle of the high flow of fast traffic with no shoulder. I had to find a way to force people to let me over going less than 5 mph to get to a safe shoulder. Then my car just stopped. I was on the phone with the service department at Honda when this happened and they were like, yeah sometimes that just happens. You get to the side of the road within a minute or it will shut off while driving. They made it seem like it was a super common and well known problem. That is ridiculously dangerous. I mean, ridiculously dangerous. I was absolutely terrified I would be slammed by a car on the highway. I got my car to the dealership for a full diagnostic, that they tried to charge me for, but they didn-??t find anything. And they said it was probably nothing because they had no proof it happened. That is about it, nothing too terrible, but that has way more potential problems than my scary incident alone. Thank you.
My sunroof suddenly and without warning exploded on the highway while traveling at the posted speed limit of 65 MPH. The interior door of the sunroof was closed at the time but broken glass did fly out and away toward the back of the vehicle. Due to the loud exploding bang of the shattering glass I believed at first that my rear and/or side windows had been shot out by either someone in a passing vehicle or by someone firing from a location on the side of the highway. Had I not been able to keep my composure I could have lost control of the vehicle and been involved in a crash. The damage was inspected by my insurance company and has been repaired by an auto body shop, but I am greatly concerned that this could happen again.
Car moving slowly and suddenly races and speeds UP. Hard to STOP it. Has happened twice, 8 to 10 Months apart.. First time was on a small driveway. Was able to STOP CAR, with no damages. 2nd occurrence i was pulling into a parking Space. Foot not on gas or brake and again the CAR accelerated. This Time the CAR hit a handicapped parking sign and pushed it over. The sign stopped the CAR with Assistance from me. There was a small drop in front of the CAR and a tree 10-15 Feet in front of the Hill. The passenger in my CAR would have been in severe trouble had I not gotten the CAR stopped. My husband thought i may have somehow activated the cruise control. But i was going less than 20 miles per hour each time. This could be a deadly problem if a Child or Someone Crossed in front of me.
Hi there! I have reported this a couple of times to Honda directly, so it's possible they've already fixed it, but my father pointed out that I should let you guys know as well since it could be a serious safety issue... Basically, the feature shown on the Honda dashboard that "reads" speed limit signs is (or at least was earlier this year) very buggy; e.g. I've encountered instances where it indicates a speed limit of 60mph in 20mph, or even 100mph in a 60mph zone; apparently it's often getting those numbers from unrelated highway signs and not speed limit signs. As far as I can tell this feature should be disabled until it can made much more reliable; otherwise I'm worried it could cause a dangerous accident.
Navigation system errors: turn wrong direction, turn wrong compass direction, system will not recognize home. System was inspected more than once by the Honda dealer. A case was filed with Honda Corp
ANC making annoying noise and never goes away, car makes a loud humming noise that is really noticeable when driving. This has been going on since I bought it. Replacing it doesn-??t help it it-??s the same thing. Honda needs to fix this.
Tire jack not provide with buying new car Honda Accord hybrid 2021 How can I use flat tire repair kit without tire jack.It was disclosed to me when buying. Tire jack & tools tick mark in delivery documents but not provided.
Driving on the highway, heard a boom, sunroof blew out. No reason/explanation. The cover was closed and the sunroof was completely closed, not even tilted up. Driving about 70 mph.
- Selma, TX, USA
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- Houston, TX, USA