We bought a brand new Honda Accord 2019(LX) on June 29, 2019. Not even a month later on Saturday, July 27, 2019 at 7:49 pm my Honda Accord stopped in the middle of the highway due to unknown reason. Behind us was a truck and we were at 70 mph highway, we were about to be hit either by the truck or by the car on the right lane. Thanks to the truck driver and the person driving that SUV who stopped in time. We merely escaped death like situation.
I called Honda Road Side Assistance and they asked me to move to a safe location and call them again. I tried to drive the car again and drove couple of miles where my car finally stopped moving and smoke started coming from the exhaust. Scared we quickly evacuated the car and moved to a safe location at 8:23 pm. Cops came to ask why we stopped there, we explained them the situation. We were told to stop the engine and wait there till the towing car arrived.
I had so much trust in Honda and we are so traumatized with this situation and I still can’t believe how this happened. This is a brand new car with total miles of 657 miles. I didn’t expect this from a brand-new car. We were lucky enough to escape death on the Highway. We were exhausted and terrified with this event.
Yesterday Honda Service center company called and told that the the turbo charger failed internally, causing oil to go into the exhaust system. This caused contamination of the catalytic converter and damaged the oxygen sensors.
I am not sure if I can or anyone can trust Honda ever again. If something would have happened to me or my family will Honda be responsible for this.
A D V E R T I S E M E N T S
We bought a brand new Honda Accord 2019(LX) on June 29, 2019. Not even a month later on Saturday, July 27, 2019 at 7:49 pm my Honda Accord stopped in the middle of the highway due to unknown reason. Behind us was a truck and we were at 70 mph highway, we were about to be hit either by the truck or by the car on the right lane. Thanks to the truck driver and the person driving that SUV who stopped in time. We merely escaped death like situation.
I called Honda Road Side Assistance and they asked me to move to a safe location and call them again. I tried to drive the car again and drove couple of miles where my car finally stopped moving and smoke started coming from the exhaust. Scared we quickly evacuated the car and moved to a safe location at 8:23 pm. Cops came to ask why we stopped there, we explained them the situation. We were told to stop the engine and wait there till the towing car arrived.
I had so much trust in Honda and we are so traumatized with this situation and I still can’t believe how this happened. This is a brand new car with total miles of 657 miles. I didn’t expect this from a brand-new car. We were lucky enough to escape death on the Highway. We were exhausted and terrified with this event.
Yesterday Honda Service center company called and told that the the turbo charger failed internally, causing oil to go into the exhaust system. This caused contamination of the catalytic converter and damaged the oxygen sensors.
I am not sure if I can or anyone can trust Honda ever again. If something would have happened to me or my family will Honda be responsible for this.
- Rohit Ranjan L., Chicago, US