This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back in July 4, 2020, the digital part of my instrument panel, heads up display and my infotainment system crashed while I was driving. It took approximately 2 mins to come back on. Today, July 14,2020, the audio, phone and navigation on my instrument panel weren't showing up when I turned on my car. Also my voice assist doesn't work anymore as well as the navigation on my heads up display. I tried calling my dealership to set an appointment but the earliest time they can give me is on the 24th of July.
On the highway going 75mph the collision mitigation beeped and locked up the brakes dropping my speed below 50mph before letting off. There was a car in the lane to the right of me on a straight section of the highway but was not moving into my lane. Luckily there was no one behind me.
"collision mitigation braking system problem. See your dealer." Warning has appeared seven times in the 4,300 miles I have owned the car. When the system errors the emergency braking does not function, the adaptive cruise control does not function, and even the traditional cruise control will not set. Turning car off and one does reset the issue but it keeps appearing at random times when I drive the car. I have taken the car to dealer multiple times they tell me they cannot do anything unless the warning light is on when they have the vehicle. This issue has been going on since I purchased the car brand new in November 2019.
The major problem is that the passenger air bag will not activate when somebody between 65 pounds and 89 pounds set in the passenger seat. Honda owner's manual on page 63 states that the air bag is activated at 65 pounds. In the year that we have had this car, with my wife in the passenger seat, the air bag has never been active. The seat bell warring will say put on seat belt, but the air bag will never activate while driving. See attached email to NHTSA and Honda in February, April and May. This has been happening for the last year, but it started in June 2019 and is still doing the same thing. Attached also is the service report from chapman Honda that would do nothing about the various problems. Consumer stated he is having issues with the sun roof, would not close on a rainy day.
I purchased a brand new Honda Accord 2019 sport in black in March 2019. Within 3 months I noticed in may these white spots show up. I immediately had 3 detailers look at the spots and they said it has something to do with the paint job. I called Honda and started a claim, they told me to take the car to the dealership I purchased it from and have them to review it, they were rude and stated that it was my fault and that I had to put something acidic on it or it was acidic rain, or sap. I have not been under a tree nor put anything on my car to damage it, why would I want to do this to my own car, I brought up issues with the stereo system and the screen freezing and going black. They told me they would take my stereo out my car and put a refurbished system in my car that will have the upgrade already on the system and take mines and put it in someone else's car. Why is this happening and the car is only 1 year old. I found out the car was made the end of the year on a Friday, I had videos and that still was not good enough. Now I'm looking at getting a paint job on a one year old car. I'm so disappointed I really like my car and for all this to happen in a year I really hate I bought this car.
- Bradley, SC, USA
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When starting the vehicle, the digital (lcd screen) half of the gauge cluster may blank. As the tachometer in this vehicle is digital, the driver is unable to determine the RPM of the engine when stationary or in motion. When this problem surfaces, not even restarting the vehicle fixes the digital display. I have had 3 dealer appointments to fix this issue now. They have swapped out the gauge cluster and the problem persists. Additionally, I have identified other users via internet forums who have exchanged photos and videos with me of their vehicles exhibiting the same symptoms. Because the problem was not fixed with new hardware, and many other users experience it, I suspect it may be a software issue.
The contact owns a 2019 Honda Accord. While driving 45 mph the windshield cracked without warning or impact. The collision mitigation brake system indicator warning light was illuminated. The vehicle was taken to an independent mechanic where the windshield was replaced. The local dealer and manufacturer were not contacted. The failure mileage was unknown.
My reverse camera pulls up on the screen as I've been driving for well over 30 mins and my RPM gauge has went out and goes blank every other hour or so. Happened about 7 times this past month. Pretty dangerous because when the following car function is on it immediately stops works, I've swerved to avoid accidents. This is all happening as I drive
Car suddenly brakes, panic breaking, with no warning and for no reason, causing me to be in danger of hitting from behind as there is nothing in front of me causing the people behind to slow. Once this happened on the interstate, with all 3 lanes clear in front of me. I was surprised the guy behind be didn't hit me, as most drivers are following to close, counting on seeing any danger in front of them through my windshield, and in this case there was nothing.
2nd occurence-while driving up a hill at approximately 30 mph the warnings for brake system failure, acc, lane departure mitigationand collision detection came on. The first time it happened I was told that the sensor had been dislodged. This time they are saying that there is a crack in the tail light assembly which set off the warning system. The braking system and a new brake assembly is needed. The brake lights work fine. Even if they were both controlled by the same computer, the brake lights are on an output from the computer or pedal switch. The warning seems to indicate there might be problem with the sensor which would be an input system. Control, sensors, and indication systems have separate electrical paths even if managed by the same computer. So their "diagnosis" seems highly unlikely.
Second time occurrence - after starting the car all the safety systems ( Honda sensing) started to give errors, ABS breaks, automatic lighting control system problem lane keeping assist system problem road departure mitigation problem auto high beam problem brake system light went on car does not beep when you lock it trunk will not open turn signals will not turn display on the dashboard. We had to pull the car over and turn it off and turn back on. After that all the errors cleared. First time happened took it to dealer however they couldn't replicate the issue. They mentioned that the were able to see the error logs but not sure why it happened. We are worried about the safety of the car at this moment. Will betaking teh car back to dealer on Monday. (car only has 8000 miles)
On 11/22, when my car was in accessory mode, the stereo system was flickering and the warning sign saying that there is a problem with my brake system appeared on the dash board. I also noticed my break pedal was pulsating. I took it to Honda and they changed the battery of my car on 11/30. I called Honda customer service and they told me this is a known issue but they do not have a fix for it. Two days after I got my battery changers, the touch screen went out while I was driving and caused the stereo system to reboot. Today, I was at the stop light waiting for the light to turn green. There was not a car infront of me and when the light turned green I took my foot off the pedal and the car started to move. About two seconds of moving the car, the car breaked by itself and the hazards lights came on- this happened on 12/14. A car behind me had to swerve to avoid hitting me.
The contact owns a 2019 Honda Accord. On several occasions, while driving, the lane departure feature and automatic emergency braking system activated independently without a vehicle in close proximity. The vehicle was taken to metro Honda in union county (4918 us-74, indian trail, nc 28079, (866) 756-8838) where it was diagnosed that the front camera and sensor needed to be replaced. The contact stated that the sensor and camera were replaced; however, the failure recurred. The manufacturer was informed of the failure. The approximate failure mileage was 1,000. The VIN was invalid.
The contact owns a 2019 Honda Accord. The contact emailed Honda of covington (100 holiday square blvd, covington, la 70433, (985) 892-0001) because the tire pressure monitoring system indicator illuminated. On September 11, 2019, while driving 35 mph, the auto brake system suddenly engaged and stopped the vehicle. There were no vehicles in front of the contact at the time of the failure. The dealer was emailed again regarding the failure. Later, the vehicle moved on its own in reverse from a parked position and struck a neighbor's mailbox. There were no injuries. The manufacturer was contacted and roadside service towed the vehicle to the same dealer. The dealer stated that there was $3,700 worth of damage, but no failure codes were located. The contact researched and found numerous complaints and a lawsuit filed against the manufacturer. The failure mileage was 700. The VIN was unknown.
I was driving on the highway in my new 2019 Honda Accord which is just at its 3768 miles, and the adaptive cruise control system, collusion mitigation braking system and road departure system failed. It showed a message to take it to the dealer. Upon restarting the problem seems to be solved. I got the car couple of months ago, so I have their May 2019 software update which supposedly would fix this problem with 10th gen Accord, but it didn't. the dealers and Honda corporate keep responding that Honda doesn't have a fix for this problem yet, which is going on for over a year now for many owners, which can easily be found by a google search. Please help us.
With only less than 800 miles on the car, my 2019 Honda Accord vsa modulator (which was diagnosed by the dealership) failed. I felt the car begin to bog on the highway right before we were on the exit. Then, the gas pedal stopped working properly and the car lost speed. I would press hard on the gas pedal and the car would take about 3 seconds before it started to move forward, jerking in the direction I intended it to go. After struggling a little while, I luckily pulled over and called a tow truck to send my car to the dealership. I felt that I was very lucky to be able to safely pull over. 1st, it happened during an early Sunday morning with heavy rain, so there was not much traffic. 2nd, the event occurred right before we were going to exit the highway with only a few hundreds of feet to go. Also, it's in my hometown and I know the road very well. Otherwise, an uncontrollable car could cause very serious accident. If we were to crash, the event would likely be attributed to driver fault - since it is such a new car - rather than a crucial car part failing, which could cause death to many others who buy new Honda Accord 2019S. Therefore, I believe that this issue should not be taken lightly and should be further investigated.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA