This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a new Accord in September 2018, there was noise in the car, the engine also had abnormal sounds, terrible dealers, terrible service, terrible american Honda! they can't solve the problem, just shirk each other's responsibility! recently I found that the lane keep system is not working properly.I have already gone to the Honda service station 10 times for these questions! but they just told me that these are not problems. It's just unacceptable.
Since the vehicle reached approximately 5000 miles, I had a massive safety failure of the "Honda sense" system shutting down, hazard & turn signals inoperative, power locks inoperative, brake system warning light on, loss of auto headlights and information screen. Vehicle was taken to the dealrship and they retrieved trouble code which is a "mystery code" that Honda does not know why its occuring.... radar told car to accelerate when vehicle was not in motion U0401-92 along with 3 other codes. Dealership showed me printout from computer but customer receipt said reset system only and did not list out trouble codes (4 codes retrieved) vehicle now stops intermittently while driving at highway speeds, pulls itself out of the lane while driving, and apple car play system no longer will recognize iphones (tried multiple) and dealer has verified issue but just resets. Infotainment screen lost power and set warning message for same when dropped off again at dealership 2/26/19. Dealer in Florida also had car, said nothing wrong, could not duplicate and vehicle never left dealership and carplay did not work after they claimed it was fine. Also found that entire system was reset and rebooted, causing loss of all settings and stored information/stations....why reboot if its working? vehicle now being driven with Honda sense system off due to fear of collision or accident caused by vehicle and not driver. This vehicle is now unsafe to drive. Multiple complaints about vehicle braking on its own, flashing "brake" warning to driver when no car in front... happens local and highway driving now intermittently. Vehicle has been in dealerships approximately 4-5 times since inital electrical failure 12/24/19. Email contact and several phone calls to hma already. Original electrical failure happened 12/23/28 and I have been dealing with since. Also have snapshots
Bought the car in Aug. 2018. The steering issue is intermittent and hard to duplicate. Can best be described as a "notch" or "frozen" or "stuck" feeling in the steering while going straight, the steering wheel seems to be stuck in the position and almost have to apply more pressure than usual to get it to move. In the 7 months of driving, I would say its happen no less than 20 times. There are a lot of people on the 2018 Honda Accord forums complaining about this. Saying that Honda acts like they don't know about it, but they appear to be replacing the whole steering rack as a solution (which has a different part #). I have not taken it to my local dealer because it took them 4 tries to install my heated steering wheel correctly and I am just wasting my time without a recall or tsb. On behalf of many 2018 Honda Accord owners, this problem needs to be addressed. I am not sure if it is a safety issue, but could potentially get worse I guess and harder to move the steering wheel out the "notch" resulting in an accident or worse.
At only 4,200 miles my 2018 Honda Accord sport 1.5L turbo began having an extremely annoying steering issue. It is noticeable at all speeds, but is truly significant at highway speeds. The steering needs to be corrected about every 10 seconds, moving it slightly to the right, then 10 seconds later, slightly to the left, over and over again for the entire trip. On long trips the issue is almost unbearable as I spend the whole time correcting the steering. I've had many cars in the past that have needed wheel alignments, but this is a totally different feel. The steering wheel (or wheels) seem to actually stick slightly when slightly moving it to the right or left. After putting enough pressure on the the steering wheel, it will all of a sudden move but never in a smooth manner, again it seems slightly stuck and then jerks to the side that I'm trying to correct to. I've now had two tire rotations (thinking maybe it was a tire problem) and even paid for a wheel alignment, but the problem remains the same. I really hope there is an eventual solution to this problem as it is extremely annoying.
At higher speeds the steering wheel is "sticking" when driving straight. It becomes "frozen" and requires an additional bit of force to adjust the steering wheel. This makes highway driving very annoying (and somewhat dangerous). This seems to happen more often at higher temperatures.
- Falls Church, VA, USA
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Steering wheel sticks while driving at highway speeds. First noticed on a long trip from Virginia to NJ and thought it was a one-time thing. However, the problem continued on the return trip. Problem presents itself initially as the steering wheel seems "frozen" in place. To correct the normal drift, driver must "break" the steering wheel free from the frozen position to correct the drift. This is a continual condition as the steering wheel returns instantly to its frozen state and must be continually un-stuck during the duration of the trip - going from stuck to un-stuck back to stuck. Trip was made during cold, rainy, and sometimes lightly snowy conditions. Car is currently at dealership and is being driven home by technicians in an attempt to induce the fault. Turned off all systems suspected of affecting this condition - adaptive cruise control, Honda sensing, land departure warning, etc. Problem exists whether these features are engaged or not. The presence of this condition make me very uneasy about driving this car on the highway at 55+ mph as I don't know if the steering wheel is going to just lock up and not break free from its stuck condition.
Have a problem steering binding at speeds above 50 mph while making small adjustments to stay in lane. It seems to be most noticeable 65 mph on interstate and temp below 35 degrees. Moving left or right it gets hard then cuts loose then you need to over correct back to stay in center. Not safe to drive in center lane. Was ok first 5000 miles.
Since 1/14/2019, steering has been sticking and difficult to maintain track while at highway speeds. Additionally, steering seems abnormally "loose" when the sticking condition is not present. Vehicle does not feel secure in steering. Lane keep has been turned off since October 2018. Tire pressure is as per door sticker. Vehicle is currently at dealership now-Honda is replacing steering gear box-part is on backorder, with unknown availability or delivery date. This problem appears to be the same problem reported in NHTSA id # 11171463, and 11156728. Problem appeared at approximately 5500 miles on odometer.
Wheel wells building up with ice/snow causing vehicle to vibrate while operating (like out of alignment) and hindering the turning of the vehicle left or right because tires are hitting the ice/snow buildup on wheel well.the tires when cold also behave as if road is slippery, both in acceralation/stopping even though road may be dry. This occurs in cold temperatures only. Dealership states that there is nothing that can be done other than to drive vehicle into a heated garage to allow ice/snow buildup to melt off. This is a safety issue since traveling 15-20 miles in snow conditions and the wheel well is full of snow and the tires are making contact with this snow which will affect the tires as well. Not being able to turn sharply left and right is dangerous not allowing driver to take corrective action need be. Tires appear to be dangerous in cold temperatures because after they warm up, they operate okay. However when cold, the slip and slide behaving like you are on icy roads even though road is dry. Took to dealer today.additional pictures and the invoice from dealership available
Steering system "sticks" at times while driving on the highway. It requires some force to correct for this which can cause an over-correction in steering and should be considered unsafe. This is a brand new vehicle with less than 500 miles on it. Found the following information from the 'accordxclub.com" auto club: "the dealer had my car for a week and brought in Honda's field engineer since this was the second case of this steering issue they had seen recently. The tech's notes on my invoice state "steering gear box binding / replaced gear box". it was a single part replacement -- 53620-twa-A28. At $2,100 for the part, not including labor, I pity anyone that ends up with this problem out of warranty! " seems like there are numerous owners who are experiencing the same problem.
When driving more than 25 miles in a day my steering wheel will stiffen up and then it will release with a jerking like motion ( almost similar to a rack and pinion issue in an older vehicle). It progresses throughout the drive making it difficult to continue the trip. Honda has been made aware of this and said it's the way the suspension is set up, however it shouldn't be stiffening up and jerking as it could cause an accident to happen. Honda is currently in possession of the Accord trying to determine if there's anything they can do. They've had the car for 17 days as of this posting. With all that said, I keep all the driving support features disabled. This steering issue happens on city streets and highways during the time of maintaining a certain speed from 25+ mph. It's quite scary to drive under these circumstances. The 2nd issue I've reposted since purchasing the Accord is I also have to keep the collision mitigation braking system turned off when as soon as I remember to disable it after each startup as I've had sudden stops by the car at a nearby railroad track and a highway sign that goes across a major highway in Texas which I was going 45mph. Due to the fact it thinks there's something in front of me and stops the car. I've had whiplash twice from the cmbs system alerting the car to come to a complete hault. I've been fortunate that no one was behind at the times of these incidents, but one day I may not be so lucky.
Steering wheel shimmies and shakes at speeds over 60 mph on highway. Car pulls out of lane w/O driver doing anything. Driver assistance notice appears on screen. 'lane departure' 'steering required' is the message. Occurs w/O warning sometimes 10 times within 15 minutes, other times less often. Unpredictability leaves driver tense! was told by mechanic Honda issued warning about this problem : JA02922. I have not been able to locate online. Mechanic said dealership needs to test drive and do a force or phase matching. Is this car safe to drive" do factory tires need replacement" we have 5000 miles on it and are driving across country to move from al to co...very stressful.
*****asterisks are used in case your system does not support paragraph separation. *****while traveling on the highway with lkas on and lane markers registered (per the readout on the instrument panel), the vehicle will attempt to steer toward the very edge of the lane near a large vehicle (pickup truck, semi, etc). If allowed to continue while allowing the system to control the steering, the vehicle will maintain this position. *****while driving on the highway with the Honda sensing suite on, the vehicle will occasionally register tar patches and skid marks as lane markers and road departure mitigation will attempt to steer away from the marking which means the vehicle may or may not attempt to leave its current lane. **** above are reproduced daily, one of which almost caused an accident by attempting to steer into (and almost reaching before I could react) the pickup truck in the next lane. *****incident occurred one time: During heavy braking on the highway to avoid a read-end collision, the vehicle attempted to leave its lane. Vehicle has approximately 6500 miles on it at the time of writing and was purchased in may of 2018.
This car has started to show signs of bad build quality. 1st 2 days after buying the car all the lights on the dash came on so I had to take it in for a module replacement. 2nd the car is very loud ( the road noise and engine noise) worse noise I've ever heard from a new car and sound like it's has exhaust leaks. T|E vehicles ride is very hard like the struts are worn or bottoming out and it's not the 17 inch tires as my Fusion has 17's. the vehicle is difficult to keep in its lane even with all of the lane keep technology I have a hard time staying straight especially when I hit bumps the car hops around like it has worn struts. The transmission shifts into 1st gear hard on pulling away from a stop.
A D V E R T I S E M E N T S
- Irvine, CA, USA