This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Honda Accord. The contact stated while driving an abnormal dragging sound was heard. The contact stated that she was then making a right turn and while attempted to park the vehicle swerved, unintendedly accelerated causing the driver to lose control of the steering and crashed into two vehicles. The contact stated that various warning lights were illuminated. During the crash no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer team Honda (6363 siegen ln, baton rouge, la 70809) and the manufacturer were notified of the failure. The contact mentioned that she had received a manufacturer recall notice that listed a failure for unintended acceleration. The failure mileage was 26,000.
Collision mitigation braking system problem. See your dealer. This has showed up 3 times on my car so far, 2 times in 6 days. Driving in good weather, clean highways, checked radar for debris and have not found any each time. Dealer says no code, nothing wrong! why is it telling me to "see dealer" "??" if nothing is wrong. All the safety, cruise and braking safety features were shut off, could not use cruise alone after. Happened once in 2020 and March 20&26 of 2021. Dealer keeps telling me nothing is wrong!
I was backing the vehicle slowly in front of my house and it was accelerate all of sudden. There was a curb on the back, but it went over and hit the tree. It was out of control
Driving on I-65 at 70mph (my cruise was set along with acc and lkas). System worked with no issues for ~200 miles. When this happened, the car in front of me slowed down, and my car started slowing down as well. Out of the blue, as I got closer, I got this error in my dash, collision mitigation braking system problem see your dealer. It took a second for me to realize that my car was no longer slowing down. Fortunately I still had enough distance to press on my brakes before hitting the back of the car in front of me.
July 2020, adaptive cruise control (acc) system de-active while I was driving at approx 65mph.received dash board message 'collision mitigation braking system problem. See your dealer'. warning went away after restarting vehicle.dealership could not replicate warning. Nov 2020 acc system again failed, three times, similar circumstances, highway 65-70 mph, restarting again cleared warning. When system fails the cruise control element turns of, and cannot be reactivated. Also, car slows down quickly, because set speed is not maintained.( potential rear end collision situation) car was purchased new in Nov 2018, not problem detected until early July 2020. Problem has not been resolved as of Jan 2021.
- Vernon, CT, USA
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I was following my wife's car on the expressway. Her speed was 55 mph. I had the adaptive cruise control (acc) on my vehicle set for 70 mph, so naturally I was only 'pacing' her at her slower speed, about four car-lengths back. Suddenly, my car accelerated rapidly toward my wife's car in front of me. I had to hit the brakes to avoid a collision. At that moment, a warning appeared on the instrument panel stating that radar obstructed. But even then, I was able to recreate the same scenario four more times before turning off acc for the rest of the trip. I also noticed that while the car was surging forward, the instrument panel indicated that there was no car in front of me, even though there clearly was. It was almost as if my car 'couldn't see' and decided to accelerate anyway. The system should have failed in a safe manner, but it clearly did not.
Was driving down the road after getting coffee with active cruise control on and a message popped up saying " collision mitigation system fault" please visit dealer", I've read that it can get bug juice on it and cause it to say that but I wiped mine off and it is still saying that after I restarted the car, have read from many car groups that this happens alot with these cars.
2018 Accord randomly and automatically brakes hard when no obvious hazard is around. The acc will turn off and error is displayed saying see your dealer. When the car is turned off it resets and acc is running again. I am getting very nervous driving this car on highways.
The problems with vehicle started three months after purchasing it in November 2018. I have four documented cases with the dealership. As well as 7 videos of the incident taken place while the car is in motion. The tachometer and entire dashboard, including entertainment center, shuts off while driving. This is a big safety issue especially while using the gps. The system reboots itself while the car is in motion. Honda corporate is aware of the issue and had not provided a fix for the issue to date, despite representations that such fixes would be available by fall of last year. I also have voicemail from the service and parts director of the dealership admitting fault and no fixes for the problem. I have additional evidence I can share. For "when did this happen?", I have put the approximate last time this issue arose. The problem is ongoing and has been since I bought the car in November 2018. Please note that my pdf files cannot go below 6mb, so I need to submit that to you some other way when you contact me. Thank you for your time.
Accord accelerates to surge at random - it happened 4 times. Two times when we were driving on the freeway, one time on the street, and one time was when we were stopped at a red light! we had to brake very, very hard, and use our emergency brake! we are lucky that no one was in the cross-walk when this occurred. As you see in the attached receipt, the problem is the tape used when our Accord was built. The dealer said that this is happening once per month at their location where cars are brought in with the same problem. The dealer told me that the wires are faulty because rodents are attracted to chew on the cars wires specifically. When we called Honda customer service about this issue. The customer service representative said that Honda is aware of this issue, and has made rat tape to address it, but that Honda is waiting to hit a certain number numbers of complaints so that it is enough to meet its threshold before issuing a full recall.
Car on a straight road, no adverse weather conditions. The collision mitigation braking systems shuts down. This has occurred during both day and night time and has happened six times. The radar panel was not obstructed. The cmbs can only be reset by stopping and restarting the car. I have contacted the manufacturer's customer support with no resolution. I have contacted at least two dealer service centers with this problem, no resolution. They say they need to see the error code - problem is, the warning resets when the car is restarted. This problem has been reported by other customers on the car complaints website. Most recent occurrence was on 06 Feb 2020. The cmbs has shut down at different mileages, both in and out of the cars warranty.
Under certain driving conditions when the car is slowing down while using acc (cruise control) the system will fail causing the brakes to disengage.ever time this happens 3 times so far I was driving at the posted speed limit. Most time the speed limit was 55 mph. Traffic went from posted limit to an almost complete stop.the car would start to slow down then the system would fail, allowing the car to continue forward almost causing a collision. The message "collision mitigation braking system problem see your dealer" is displayed. Honda has a tsb 19-051 that talks about the issue. When I took the car to dealership about issue they refused to do the tsb.
The collision mitigation braking system and adaptive cruise control system has thrown an error and stopped working 5 times now. It has happened to me on long road trips on the highway at speeds of 50+ mph. It has happened less than 30 minutes after starting the vehicle and sometimes after 2+ hours of driving. The weather conditions have ranged from cloudy to fine (no snow or rain). This is extremely dangerous to have happen at highway speeds in traffic.
On Sunday night (11/10/19) around 5:15 pm, I was driving down the left lane of a 2-lane highway at ~55 mph. The closest vehicle was no less than 5 car lengths ahead of me. Randomly, the orange "brake" light came on in the dash and the car automatically slammed on the brakes almost to a complete stop causing my head to jolt forward. Luckily the car behind me was able to stop as I started to accelerate again. I believe there was nothing in front of me or on the road that should have caused this safety feature to engage. This was very dangerous and scary. I woke up this morning in excruciating pain from my neck and shoulders down to my lower back. The pain has been getting worse throughout the day and is now radiating down my arms and I have limited range of motion. Last night, I figured out how to turn off the automatic brake feature and have not turned it back on today.
While driving on highway at 65 mph with cruise control on brakes suddenly applied themself nearly causing a vehicle to strike me in the rear.several alarms were displayed on dash first was adaptive cruise control second collision mitigation braking system third departure mitigation system problem all alarms said to see your dealer. I took pictures with my cell phone of all alarms displayed but I'm having difficulty uploading to report. I can send a attachment specific to the claim if needed or if a email could be given I would forward such.
Collision mitigation system does not work; initial issue was warning systems went on with no one in front of car. Second time brakes were applied to vehicle with no one in front of car, leading to car induced panic stop on road, thankfully, no one was trailing my car at that time. Honda test drove and could not find anything; since this is sporadic, this was not surprising. Told them it is a very dangerous condition and that this is a well documented complaint on websites; they told us we can turn off front mitigation collision system each time we drive. Requested dealership general manager to report this condition to regional director at Honda
Honda's collision mitigation system shuts down, disallowing cruise control and all safety features that are included in the collision mitigation system. Dealer cannot find cause. Turning off the car and restarting it resets it, but when it turns off, there is no clear factor as to why it happened. There is a safety risk if you are using cruise control, as it could fail to brake when the car in front of you slows down. It has happened 4 or 5 times in the past 8 months since I bought it brand new.
Adaptive cruise control (acc) fails during use, the vehicle can automatically accelerate to a set speed and slow down when it senses a vehicle within a close proximity. When the acc is active and after a few times of needing to automatically slow down when another vehicle is in front of the vehicle, the system shuts down and an error message appears, " collision mitigation braking system problem. See your dealer". I've taken the vehicle to the dealer and there was no fix to the problem, my vehicle is still currently under warranty and I was disappointed that there was no fix to this problem. The date listed below was the most recent date that the same incident occurred, I took the vehicle in to South motors Honda dealer back in 2018 shortly after purchasing the vehicle.
Multiple errors involving vehicle's collision mitigation braking system (cmbs). Cmbs system fails regularly (approximately every 120 miles of driving) during routine use at freeway speeds. System failure shuts down adaptive cruise control (acc), collision mitigation braking system (cmbs) and displays error to "see your dealer".
A D V E R T I S E M E N T S
- Napolianville, LA, USA