This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is stalling on the highway out of nowhere. Car won-??t start back up for about 20 minutes. Car completely shuts off during traffic. Almost caused a big wreck with an 18 wheeler because I was unable to move the car out the middle lane because it shut off. Causing false codes to pop up. Very dangerous situation with my three small children in the car.
Had a strong smell of gasoline coming from engine compartment. Took to dealership, they reported I had a ruptured fuel line. Took 1 1/2 months to get new fuel line. Honda would not take responsibility for poorly manufactured part. Got car repaired, cost $500 and on my way. My question is, will the new fuel line have the same problem? Very dangerous to catch fire. A lot disappointed in Honda for the treatment I got. The car only had 24,000 miles on it. Thank you!
My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.
I am Air Force Active Duty, stationed in Germany. The recall was released in Jan 2019. My vehicle was on its way to Germany at the time. I took my vehicle to the Honda dealer in Frankfurt, Germany. They performed the required work to update my recall. I believe, I'm waiting on the US to update the information as "Complete". I will be leaving Germany 3 May 2022 and will need to ship my vehicle prior to my departure. I can not ship it with an open recall. Please advice on what I need to do to get the proper documentation. Thank you!
Fuel rail low pressure. Low miles on this vehicle I bought for my wife. The two fuel pumps they run on 2017 Honda break a lot. Vehicle is now in limp mode until I can get it fixed.
- Olney , TX, USA
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Rear-backup camera went black after I drove car to pick up son at friends house at night camera worked, parked car overnight, went to use car next morning rear camera inop, I thought it was fuse so I checked fuse, not blown.took car in to Honda dealership 2 days later stated it was P&a due to failure, est. At over $700 to replace. Very unhappy since car is only 4yrs old and only 40K miles. How do Honda owners know that this year camera was not affected like the recall on the 2018's. what if some 2017's had the defective cameras installed, so I called Honda was told no recall on camera, brought up the 2018/ recall to the rep and she stated this did not affect my VIN#. I was not satisfied and wanted this issue to be reviewed since there was no damage to the camera. I feel this is an issue Honda should rectify due to it being a safety issue and the recalls on over thousand of other cameras in their other vehicles. Honda should stand by the oem parts that came with the vehicle and correct the safety issue regarding rear cameras that stop working. This is a multi-dollar industry because of the everyday people like myself that purchase these vehicles and that is why I feel Honda should be more concerned with the safety of they drivers and others around them and add 2017 models to their recall list instead of making the consumer pay to an absurd amount of money to fix an issue with Honda parts. Honda needs to stand by the craftsmanship of their parts and vehicles just like any other business and make it right to the consumer. I also had issues where car would feel like it was going to die while turning and accelerating, took it in and dealership to find out it was the fuel pump, made it seem like they were doing me a favor to replace it since it was out of warranty by only a few hundred miles when in fact it was a recall on my VIN#. it has been fixed, did I get a lemon?
When you let off the gas pedal and then reapply the car will not respond. You have to keep pressing and releasing the gas pedal til the car respond. It does it when leaving from a stop in traffic and if you are driving down the street.
I drove my car on 95 and for some reason im hitting the accelerate and it was going slower then fast I had to pull over and turn off car and turn it back on.
Driving and vehicle started slowing and jerking and all lights came on...happened again 2-3 days later then again the following week. Took vehicle to Honda and was advised the fuel pump/system had to be replaced. Repairs are done and now I see there was a recall for 2017 Honda Accord with fuel pump problems....Honda is saying because the gin don't populate an open recall it don't apply to my vehicle.
I purchased a used 2017 Honda Accord coupe with a V6 engine in May 2020. It has always slightly hesitated and stalled during all speeds of acceleration. Most notable from a stop, or very slightly trying to accelerate. I found a January 29, 2019 NHTSA campaign number: 19V060000 and a service bulletin or safety recall A19-016 dated February 13, 2019 was issued and on Aug 1, 2020, I took the vehicle to a Honda dealership near me for this complaint because it seemed to be getting worse. I was informed about 6 hours later my necklace chain hanging on the rear view mirror was shorting out the car causing my acceleration problem and charged $340. I had mentioned before and after this diagnosis that a safety recall on the fuel pump was issued to this car and was told the chain on mirror was the problem. I was actually given a piece of my chain back with a slight evenly burn mark on it. I still have this problem and don't have the time or money to go back and forth with the dealership on getting this resolved. My VIN # does not show a recall needed presently, but I currently commute 120 miles a day in this vehicle and pray my problem will not worsen or it stop all together during this time. I could try again with another dealership, but do I need Honda to issue this recall to my VIN first before I can get this safety issue fixed at once? please advise on my concerns and thank you
I received a call from my dealer stating that my car is under recall for a fuel pump issue; however, I can't find any information online about such a recall.
Fuel pump nuzzles at gas stations do not fit and not going all the way in the fuel tank when refueling. Fuel and gases overflow creating a fire hazard.
Rodent's chewed a hole in the evap line coming off the fuel tank. 2552 miles on the car. It is my understanding that the corrugated evap line has a soy based coating. Because this line is built into the fuel tank the whole fuel tank needs to be replaced. Estimated cost is $1552, not covered under the manufacture's warranty. Very worried a similar problem will happen with the replacement part and I'll be looking at multiple replacements. Asking the repair shop to treat the new part with Honda's rodent deterrent tape part # 4019-2317, before reinstalling.
According to my local Honda dealer (hondanation knoxville), and based on my own experience, the 2017 Honda Accord have a known "acceleration lag" problem. Often when accelerating from a stationary position, or even a slow-turn or merge position, there can be a 1 to 3 second delay between pressing the accelerator and actually getting the car to move. This can present a highly serious situation. In effect, the car can stall for a 1 to 3 second period while oncoming traffic closes in on you. Sometimes you can press the accelerator all the way to the floor with no response, only to have the car "lurch" a second or two later. The problem happens most frequently in city driving after the car has warmed up. My local Honda dealer says there is no known fix for this widely reported problem. Logic says that at some point someone will be seriously injured because of this known acceleration lag problem affecting late model Honda.
A D V E R T I S E M E N T S
- Spartanburg , SC, USA