I had several warning light appear on the dashboard, and the dealership said that my VSA modulator was starting to go bad. This device controls power steering, anti-lock brakes and other functions. While driving to the Honda service department, the brakes were very low and the steering was loose (dangerous conditions). After doing some research, I found that Honda recalled the VSA modulator on other models, but not for my 2014 Accord. Many other owners of the same model stated that their VSA modulators failed around 34k-36k miles (right at the end of warranty). I still have the original VSA modulator, the dealer just reset the warning lights and sent me on my way. I am writing to request an investigation for Honda to extend the VSA modulator recall to more models, such as the 2014 Accord.

- Sewell, NJ, USA

The EPS on my 2014 Honda Accord EX-L did not perform its primary functions. Such as steering. The steering wheel became very difficult to move. The wheel was extremely stiff and vibrated at the slightest attempt to turn in either direction. I am grateful this did not happen while I was driving on the road.

- Champaign, IL, USA

In my 2014 Honda Accord Hybrid, the power steering light suddenly lit up while driving and the steering became stiff. It has been coming on and off for few months now. For 99% of the time the car runs normal, no issue, no dash light etc. I replaced the EPS unit at Honda dealer, it went away for a while, now it has come back again. It cam happen at any day of the week atleast 2 to 3 times a week. The steering goes stiff with light on, stays stiff for 30 seconds to sometimes over a minute on highway then it goes off on its own. It is a major safety risk on highway when suddenly the light comes on and steering goes stiff, it gets very hard to mauver or change lanes during this time until it goes off and returns to normal.

- Quincy, MA, USA

Driving normally, while the car is doing 30mph power steering light comes on and steering wheel locks and becomes hard to turn the wheel. Light will go off randomly and resume normal driving. Looks like it may be an electrical issue as I checked and this car is known for this problem. Last month, my driveshaft broke off and couldn't continue driving, this was a known recall and I went to get it fixed. I do not feel safe driving my car with this known problem and you all should request Honda to recall this issue.

- Lynn, MA, USA

The power steering system of the car (68000 miles on odometer) abruptly stopped working while pulling away from the curb at the airport. Car was turned off and restarted; the steering warning light which had appeared went away. Steering worked well for a couple of weeks when it failed again while driving 60 MPH on the interstate. This was very scary and dangerous to myself and other motorists! Fortunately I was able to steer across lanes to right berm and stop. Car was restarted and taken to service location. The steering warning light was cleared and we were told to take the car to a Honda dealer. Honda dealer had car for over a week but could not get steering to 'act up'. For approximately the next 11 months, steering would randomly go off without warning. This happened in parking situations and also while turning on city roads. Eventually steering warning light could no longer be cleared by turning off motor and restarting. Honda dealer replaced entire steering rack and assembly for over $3500. Since steering system has been replaced, we have had no steering problems.

- Mogadore, OH, USA

When at low speeds especially when pulling into parking spot with wheel turned, wheel seems to stick, heat turns off and once parked, power steering makes squeaking noise. Has occurred multiple times. Realize there is already an investigation into this. Unsure what issue may be. Will likely take to Honda to ensure safe operation of vehicle.

- Fairborn, OH, USA

Power steering randomly goes out while the vehicle is in motion, sometimes on the interstate at high speed. Honda has "fixed" this 4 times and still has issues. Turning the car off and back on temporarily resolves the issue.

- Tulsa, OK, USA

Car occasionally experiences unintended acceleration. This happening today 9/4/2022. Car was brought to a complete stop. It suddenly accelerated while the foot was still on the brake, causing it to rear-end the car in front. Thankfully there no physical injuries reported (yet) We had experienced this a couple of time before. I had contact Honda as well as the local dealer and they cleared the car with no changes.

- Redmond, WA, USA

Replaced VSA modulator at 100k, drove for 7 months, steering locked up as I was driving down highway. I was able to control and took to dealership where they said VSA modulator needed to be replaced again. Additionally, starter went out at 168k. Not the quality we expect from Honda.

- Big Stone Gap, VA, USA

The power steering stops working and the display on the screen goes blank leaving you with no power steering momentarily to steer the vehicle. Putting the driver and other at risk because you don-??t have full control of the vehicle. In my situation after the vehicle seems to shut off jerking the steering wheel in your hands then it restarts again on it own. I-??m in the process of scheduling a appointment with a repair shop for diagnosis. I did not notice any warning lamps, not to say there weren-??t any it-??s that I didn-??t notice them.

- Tallahassee , FL, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Computer System Firmware, available for inspection, currently at dealership. How was your safety or the safety of others put at risk" Multiple dashboard functions not functioning at random. Appears related to a firmware update provided under another recall (Bulletin 15-055:6ZS00EPS Software Update). It is suspected due to timing of incident onset, beginning the day after service. Firmware was installed by dealership service dept. It is unknown at this time all of the buttons affected. Since buttons on steering wheel are affected, and cruise control is also located there, this could pose a severe hazard if cruise control does not respond to a disable request. Cell Phone, radio, display change functions do not work from dashboard. There was a follow up software update (on same EPS system) performed by dealership on June 30, 2020 that improved condition for one day, returning to same issues on the 2nd drive. Details of this update: previous version: 39990-T2F-A010 Update program: 39990-T2F-A020 program part number: 39990-T2F-3050-M1in control module 39980-T2F-A014 Has the problem been reproduced or confirmed by a dealer or independent service center" Yes. Jim at the dealership confirmed the issue within 30 seconds of his investigation. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" Yes, dealership service center. Will be at dealership 2022-07-11 to 2022-07-15 (estimated) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior indication until a dashboard function is used. First appeared 2022-05-17

- Poughkeepsie, NY, USA

The auto is hard to steer. I have not had an incident yet but it is increasingly hard to steer. I received a questionnaire a out this issue earlier this year. Auto steering was fine at that time. That is no longer the case.

- Columbus , OH, USA

Every time I start my Car the EPS light comes on and I have to use an unnecessary amount of strength to turn the wheel. I am unable to drive the car because I can't turn it far enough to turn. I went to the Honda Dealership and paid $1,000 to replace the control unit and the problem is still here. The EPS light reappeared while I was driving after Honda Claimed that they fixed the issue.

- Apopka, FL, USA

While starting my vehicle the Electronic Power Steering indicator light remained on after engine start. Now my vehicle's steering wheel in unable to turn.

- Dallas, GA, USA

The contact owns a 2014 Honda Accord. The contact stated that upon shifting into reverse, the steering wheel failed to operate as the power steering assist warning symbol appeared on the instrument panel. The vehicle had yet to be diagnosed or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 28,000.

- Andover, NJ, USA

On 5/24/2022 when starting the car the power steering warning light came on, and there was no power steering. The steering wheel shakes when trying to turn. If this had happened when the car was moving at speed there would be a high potential for a (lethal) accident. We have not seen this issue before. We tried restarting the car multiple times, and the warning and issue persisted. Checked the EPS fuse, and that was fine. We ended up taking the car to Grainger Honda in Savannah, GA, and they confirmed the issue. They had to replace the EPS control unit. Not sure if they disposed of the old EPS control unit. The invoice number for the repair is 420950

- Savannah, GA, USA

LOSS OF STEERING CONTROL! 11 May 2017, driving highway 5 to LA, speed control on at 72 MPH. Suddenly car veered to the left, all over both lanes. I was unable to get the car to drive straight. The car continued to swerve left then into the right lane causing it to spin backwards off the highway and into the dirt. I still was unable to stop the car as it continued to roll over. I was upside down and trapped inside the car. COMPLAINT WAS FILED IN 2017.

- Sacramento, CA, USA

I am experiencing electric power steering loss on my 2014 Honda Accord LX. Every time I make a sharp turn to pull into a parking space the electric power steering cuts out. And then comes back on when I stop turning the steering wheel. This happened to me about 3 or 4 times with the last incident happening to me today. Now a check engine light is illuminated. There were no lamps illuminated prior to this. When the steering cuts out I can't control the car as the steering is frozen and it is too hard to turn the steering wheel and can easily cause an accident. I am going to bring it to the dealer ASAP.

- Fort Wayne, IN, USA

The contact owns a 2014 Honda Accord. The contact stated that while their family member was driving at 20 mph and attempting to make a left turn when the vehicle suddenly began to pull to the left independently. The driver ended up making a U-turn due to the failure and was on the other side of the road when the vehicle crashed into a tree. The air bag did not deploy. A police report was filed. The vehicle was towed, however, they were still waiting on the status of the vehicle's condition. The driver sustained bruising to chest area and medical attention was needed. The contact stated that they believed their issue related to NHTSA Investigation EA21001. The contact had not spoken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 15, 000.

- Jacksonville, FL, USA

Driving home from work on an icy road, the Steering Failed. The Car would not turn left or right, I was on a highway, driving at 55 mph and had to stop the car. The dashboard lit with a Steering Fault indicator, After the failure. My safety was greatly endangered by the sudden failure, with no steering control I have had the entire steering rack replaced by my local repair shop. The selling dealer was not interested in any concessions to me, nor any admission of an existing service bulletin. I have the failed steering rack in my possession

- Lindenhurst, NY, USA