In August of 2018 I brought my vehicle into balise Honda in West springfield, Massachusetts with a loss of power steering during operation on a highway. They worked on the vehicle and reported no recalls for loss of power steering. When I picked up the vehicle, I regained power steering. On June 5, 2019, I lost the power steering again during operation of the motor vehicle on a city street. I successfully drove the vehicle home without power steering and it continued into June 6, 2019. Please help me understand why accidents have occurred due to the loss of power steering in the 2013 Honda Accord and no recalls have been issued? this safety issue cannot continue...

- Holyoke, MA, USA

2013 Honda Accord. Consumer writes in regard to power steering failure while driving. The consumer stated the dealer found the steering gear box to be the cause of the failure and needed to be replaced. The consumer was also concerned about the warranty for the steering assembly.

- Sarasota, FL, USA

When driving the car it would turn easy to the right but turn hard to the left. We took it in to a dealership and they reprogrammed the neutral sensor because it lost its programming they say. The car drove good for a couple of days, but it started doing the same thing as before, but on the opposite side and started jerking to the left and over steering with out warning. We took it back to the same dealership and they now said it needed the whole steering rack replaced for $2300. However, there is an extended warranty on this problem that states this problem is covered and Honda is supposed to pay for all cost associated with this problem. As stated above the problem got worse after it came back from the dealership.the service bulletin # is 15-056 which is the eps torque sensor which they said needed to be reprogrammed, which made the steering good only for a couple of days. With that said I am not sure how the eps torque sensor is not a defect covered under the extended warranty? the Honda dealership as well as Honda incorp. Claims this problem is not related to the torque sensor. The dealership and Honda says the power steering gear box assembly needs to be replaced. The extended warranty bulleting says the power steering gear box assembly needs to be replaced and that Honda is to pay for it.

- Livingston, TX, USA

While backing out of a residential driveway onto a busy neighborhood street, the steering wheel locked up and the steering malfunction warning light came on. I attempted to steer the vehicle but the electronic power steering(eps) was countering the steering effort. I tried multiple times to restart the vehicle in hopes to regain steering control, but the vehicle would not operate properly. The only way I was able to regain steering control was with the car off and in neutral, meaning I had no ability to accelerate to maneuver the vehicle from oncoming traffic, relying only on the momentum of the sloped road to help guide the vehicle safely away from traffic lanes. I had the vehicle towed the the dealer the next morning. Service adviser looked up vehicle history and the recall for eps controller software had already been performed 2 years prior. Honda had extended the warranty on the rack and pinion system due to known torque sensor failure issues. Adviser said if, obd scan shows fault code relating to torque sensor failure, Honda would cover complete cost to replace entire rack and pinion system. Hours later, adviser contacts me and says the scan shows that it was not the the torque sensor that failed, but the electronic power steering computer failed and needed to be replaced at my cost. I argued that there was no possible way for the consumer to prevent such an issue from occurring, and the fact that a computer system controlling the steering failed while I was operating the vehicle is an alarming safety issue that american Honda should look into and I should not have to bear the burden of paying for such a repair. Vehicle has 83,100 miles, original owner and all scheduled maintenance performed at same dealer. Never had prior steering issues and was never advised of any potential issues. Honda sympathetically only agreed to cover half the repair cost.

- Cerritos, CA, USA

On 4/12/2019, I was driving home from work at around 24:00 (midnight) on freeway 22 westbound near the block that I suddenly realized I lost control of my steering wheel while I was traveling at 70mph plus. The steering wheel icon light up on my dashboard. This happened so fast at a curve area of the freeway, I turned on my emergency light and slowed the car down by hitting the break. There were around 4 cars to my right when this happened. Fortunately, I was able to safely reach the exit lane to the right due to the curvature of the freeway turning left by going straight. As I slowed down the car on the exit lane, I yanked the steering wheel very hard to the left then right to maneuver the car to stay in the lane. After I exited the freeway on haster street, I yanked the steering wheel very hard to the right to make the turn and found a small street then come to a stop. At this time, the steering wheel icon still illuminated on my dashboard. I turned of the car after put it to park then turned it back on and the icon disappeared. I got control of steering wheel back. I proceeded to garden grove street heading West toward my home. At the first red light on garden grove, I stopped and did not steer the wheel. Again, the steering wheel locked on me again. The icon appeared again on my dashboard. I again turned off and on the car and the icon disappeared and I had my control back. From there, I drove slowly in the right lane to my home. This time, there was no problem. On 4/13/2019, which is today, I dropped off my car at Honda world dealer on 13600 beach blvd, westminster, ca 92683 and told one of the reps about the problem. He did the inquiry on my car and system showed there was a recall of eps gearbox replacement at this dealership. I hope NHTSA will take this serious and help people like me. It's extremely dangerous to drive with no control of the steering wheel.

- Garden Grove, CA, USA

On Wednesday, April 3, 2019 we made a 600 mile trip from cookeville, tn to shelby township, mi with no problems noted. The next morning, backing out of the driveway I noticed the steering was normal at one point, I rotated the wheel to the right and the wheel continued turning by itself while the car was not even in motion. I rotated the wheel to the left and met with resistance. I rotated the wheel to the right and the wheel started turning by itself. I then noticed the eps light was on. I continued to rotate the wheel back and forth. I got to the center positioned and the wheel then turned rapidly to the right by itself. I immediately decided to take the car to the nearest Honda dealer. On the way there the wheel violently turned to the right and nearly caused me to run into the curb at 35 mph.I then arrived at jim riehl Honda in sterling heights, Michigan. They diagnosed the problem as a "position sensor". they related to me that they had downloaded the software and this seemed to have cleared the problem. While driving back to my next destination (10 miles) the original problem resurfaced. I called the dealership service department, which was closed. I left a message that I was bringing the car in Monday morning, April 8, 2019.

- Cookeville, TN, USA

My 2013 Accord steering just stopped working when I was driving the car on 1/12/19, I am lucky that I wasn't going very fast, I was driving on a city street. Also glad that I was able to get it to the side of the road, to get it out of the way. How can this not be a recall??

- Troy, NY, USA

I was driving down hill on a slightly inclined city street when the car suddenly veered to the left. I was unable to control the steering and in panic was unable to stop the car before crossing several lanes and hitting a building. There were injuries to myself and my passenger. The car was a total loss and the building sustained structural damage. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Bruno, CA, USA

The Honda Accord power steering completely shut off on me while driving on the highway. I experienced this very frightening situation yesterday with my 2013 Honda Accord V6 while driving about 40mph in a straight line I suddenly lost power with no apparent reason. I had the eps light show on my dash. I pulled over and restarted the car but with no success the power steering wouldn't turn on it was completely dead. I did not see no fluid leaks under the car and the power steering pump has plenty of fluid.

- Merrick, NY, USA

Power steering failed while driving 65 mph on highway, luckily one exit from a dealer. Eps warning light came on. Took car to dealer and fixed it for $2900. Warranty has since been extended from 5 to 13 years for this issue on my specific vehicle.

- South Dartmouth, MA, USA

I own a 2013 Honda Accord. The power steering (eps) will go off randomly. In the past week it went off about 6 or 7 times per day. It will shut off even on the highway which makes it very dangerous to get control of the car. This happens daily.

- St Paul, MN, USA

2013 Honda Accord. Consumer writes in regards to recall for placement of electric power steering rack. The consumer requested to be reimbursed for a steering failure that was once included in an extended warranty program. The consume was not informed of the extended warranty.

- Rockaway Point, NY, USA

While driving at about 40 miles per hour the power steering stopped working. In October 2016 I had the same problem and the repair was done as per warranty extention 15-056. The car had 51693 miles. I now have 75000 mile on the vehicle and the the same problem occurred 2 times within about 20 minutes. I read a report that the NHTSA determined that the problem was decreasing in frequency and that the problem was with early equipment that had been repaired. Obviously this is not the case.

- Williamsville, NY, USA

Multiple times, while driving, my power steering will go out and it becomes very difficult for me to turn the wheel. I had to pull over while on the highway and restart my 2013 Honda Accord to temporarily fix the issue. This only happens while I am driving.

- St Johns, FL, USA

While driving, the power steering light illuminated and I lost power steering. Luckily I was driving locally so gain control of vehicle quickly.

- Perth Amboy, NJ, USA

Eps light came on. Was very difficult to steer. First time happened 09/05/2018, second time- 09/06/2018. Just had a recall work done re: Battery on 08/30/2018. Could it be related" I see many other complaints regarding the same issue. Shouldn't there be a recall" looks like there were accidents caused by this problem. I took the car to the shop yesterday, paid $160- nothing was found wrong. I feel unsafe driving like this. Please respond. Https://www.aboutlawsuits.com/Honda-Accord-power-steering-problems-NHTSA-73811/

- San Miguel, CA, USA

While driving, the power steering fails and becomes difficult to steer. The power steering warning light illuminates when this occurs. This condition has occurred at least 10 separate times in the last month and once was on the freeway traveling at 75 mph and another while traveling at 50 mph, both of which caused me to nearly lose control as I was changing lanes. All other instances occurred while making slow speed turns. Shutting off the vehicle and restarting usually reset the system but last Friday the steering failed again and has not been able to reset, going on 5 days now. This issue is dangerous and has been diagnosed at the local Honda dealer as a faulty power steering rack unit. I have researched this concern and have found several other vehicles have exhibited the same problem.

- Mukwonago, WI, USA

"takata recall". (long term exposure to high heat and humidity can cause these airbags to explode when deployed) my horn located in the steering wheel constantly blares when exposed to high heat while in motion on city streets and highways and stationary. This issue comes and goes and the dealership "Honda world" located in downey, ca. Refuses to inspect the issue. They tell me the probelm needs to occur for them to inspect the issue. Since I bought the car in 05/2016 this issue only occures in the summer time not the winter which tells me it's being caused by heat. Because the airbag is also located in the steering wheel this issue needs to be inspected asap. I have videos on my cell phone camera as proof.

- Montebello, CA, USA

Vehicle was parked on gravel parking area. When vehicle was started the eps warning light came on. The steering wheel acted frozen and was not able to be turn left or right even with significate force and attempted movement forward or in reverse. Stop vehicle and followed instructions in vehicle manual. When restarting vehicle warning light did not display and steering was normal. Vehicle was taken in for diagnostics and eps unit was replaced. Vehicle has 70,533.

- Medford, OR, USA

Electric power steering malfunction light came on could barely turn the wheel, the first time it happened was running about 40 mph and again it happened was running at 50 mph and going into a curve and the third time my speed was 55 mph all three times this has happened I was on a highway. The first time I had just got off the interstate. If you are where you can pull off the road and turn the vehicle off and start it again the steering is fine. Seems this should be a recall as researching on the internet I'm not the only one with this issue. Places I need to go is usually on the interstate and running 60 to 70 mph is scary not know when this may happen again. I did see on the internet where 2 accidents has occurred from this issue and thank goodness there were no injuries. I have called Honda headquarters and they act like they don't know what I am talking about and had a record that I had called in regarding this issue. So does it take someone being seriously injured or killed before this is looked at. I was told to replace the electric power steering gear. I asked about the software upgrade that I had read about and also regarding hoses that were getting hot causing this. All the dealerships know is it will cost more than $2000 for a new steering gear. This shouldn't happen in the first place. I know parts go bad and if this is an issue with other vehicles maybe due to this being dangerous driving auto makers may go back to steering fluid and do away with electric power steering. Please check on a recall issue. This has happened 3 times 08/10/2018 and twice on 08/12/2018. I am at the point I am afraid to drive the car no matter the speed and especially on certain roads. Thank you

- Warm Springs, VA, USA