CarComplaints.com Notes: The 2012 Honda Accord has a solid reputation (so far), with one very significant flaw: uncomfortable seats.

Owners have consistently reported uncomfortable seats with the entire 8th generation (2008-2012) of Honda Accords. Complaints range from back pain to leg circulation problems due to bad lumbar support, cushioning, & seat angle. Complaints aren't limited to only a certain body type -- the seat comfort problems are from a wide spectrum of owner height & weight.

The common theme we hear is "we never noticed this during the test drive." Unfortunately for unwary buyers, the seat pain is noticeable after 15-20 minutes.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
7,037 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Honda Accord accessories - interior problems

accessories - interior problem

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2012 Honda Accord Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #44

May 262012

Accord

  • 60 miles

A D V E R T I S E M E N T S

My experience operating the Honda Accord on the date of purchase indicates sitting in the driver's seat with sound posture and best-case seat adjustments caused all back pain issues I was experiencing. The Honda Accord driver's seat is the only variable and is solely responsible for my back pain; all variables considered, age, sex, height, weight, weather, office chair, etc. Honda engineers, manufactures, quality assurance, and general staff should be ashamed for selling a car with such a poorly constructed seat! the driver's seat is defective and over a very brief duration demonstrates the potential to adversely impact a persons health in a harmful manner.

- Liverpool, NY, USA

problem #43

Oct 122011

Accord 4-cyl

  • 15 miles
The contact owns a 2012 Honda Accord. The contact stated that the driver and passenger seats were very uncomfortable, causing him to sustain back pain. The vehicle was taken to the dealer where the technician stated that there was no remedy. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 15 and the current mileage was 16,000..... updated 03/08/13 the consumer stated he disabled the seat restraint, so he could drive the vehicle in a comfortable manner. The consumer stated Honda continued to deny there was a problem. Updated 03/11/13

- Rochester, NY, USA

problem #42

Nov 292012

Accord 4-cyl

  • 30 miles
Front driver seat is causing neck, back and hip pain after driving 10-15 minutes, adjusting seat does not help. I took vehicle back to dealership, they inspected seat and said there is no problem, I told them there is a problem because no matter who drives the car everyone experiences the same pain. I googled "Accord seat problem" and found that there are several websites and hundreds of people having the same issue. For a company that makes such great cars I never expected to have a problem with a seat, I hope they value their customers and fix the problem.

- Henderson, CO, USA

problem #41

Jan 012013

Accord 4-cyl

  • miles

A D V E R T I S E M E N T S

The seats and head rests has been poorly designed. It looks that these has been designed for men having a height of more than 6 feet. I have a standard height of 5'-9'. when I rest my head to the head rest, it touches only less than one cm to the head rest. I can not lower down the height of head rest because the back of the seat is too high. There is a big gap between neck and head rest. I have made a rough sketch of this situation but I don't know how to send it to you. The most dangerous aspect of this design is that if a speedy car or truck hits my car in the back, my head will stop with head rest and body will stop with back of seat but neck, having no support backward, will bent and may be broken and ultimately may cause of death. I faxed it in details to Honda customer service, torrance, CA90501 on 12/3/12 with sketch and faxed three times every week. I also advised them to make an experiment: Have a dummy of man made of broken glass, seat it in the car, buckle up and hit the car forcibly in the back, the neck of dummy will be broken. I told them that the car was garaged for the last more than one month at 8024 miles odometer reading, take this faulty car back and return my money. After more than 40 days, I received a phone call from Honda customer service that my claim was rejected as the car was not found faulty. I request you to please check this fault and take necessary action at your end. I am ready to hand over the car to you. I am not using this car any more.

- Beltsville, MD, USA

problem #40

Nov 202012

Accord

  • 15,012 miles
The contact owns a 2012 Honda Accord. The contact stated that the driver's side seat and head rest were very uncomfortable, causing her to sustain back pain and headaches. The dealer was contacted who did not offer any assistance. The manufacturer was made aware of the failure who offered to file a complaint. The vehicle was not repaired. The failure and current mileage was 15,012.

- Theodore, AL, USA

problem #39

Aug 062012

Accord 4-cyl

  • 150 miles
I have been seeing my doctor since August 2012 for acute lower back pain which has now become chronic. This came upon all of a sudden and my doctor nor me don't know the cause. I stumbled across the car stats website and couldn't believe all the complaints about the front seats and the back pain associated by others. Now, the mystery is over! my chronic low back pain is probably caused by my 2012 Accord. I am 42 years old and have never had back problems before. Something must be done!!! I have been a proud owner of a Honda Accord since 1991 but this is my last one unless Honda can fix this problem. For all you back pain Accord drivers, contact me and lets get Honda's attention. Would love to hear from fellow drivers with the same problem! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Riner, VA, USA

problem #38

Oct 162012

Accord 4-cyl

  • miles

A D V E R T I S E M E N T S

The front seats in the 2012 Honda Accord are so bad the owners are altering the seats and compromising the built in safety design. The seats in this car can physically hurt your back mine goes numb after a 30 min ride. Honda of America needs to put on notice the seats in this car are now a safety issue. I did contact Honda they did not deny the seat problem but offered no solutions other than trade in the 2012 Accord for the 2013 with the new seat design.

- New Hartford, CT, USA

problem #37

Oct 032012

Accord

  • 42 miles
The front seat design on the Honda Accord is terrible. It causes lower back pain and pushes your head forward. Due to the uncomfortable seat design your Focus moves from being on the road to trying to alleviate pain or get comfortable and in turn reduces Focus on the road and increases risk of having an accident. This seat issue is widely reported at www.carcomplaints.com/Honda/Accord/2012/.

- St. Paul, MN, USA

problem #36

Sep 272012

Accord 6-cyl

  • 3,000 miles
Purchased a new 2012 Accord in June and have been very happy with it with one very big exception; the drivers seat has a definite design flaw. The seat is basically impossible to adjust to a comfortable position and there is no doubt it does cause lower back pain. On any drive over 15 minutes, the seat has to be repeatedly re-adjusted to be able to continue driving with any semblance of comfort. From what I can see by researching complaints on the internet, the problem is caused by a safety device embedded in the seat back that activates in a rear end collision. This complaint has been reported by a large number of people and really should be looked into as it does pose a safety hazard as the need to constantly reposition the seat (and your body) in order to drive the car is fatiguing and a definite distraction to ones driving. Thought is might "break in" but after 3 months the problem still exists. Have owned many cars over the years and have never had this type of problem in any other vehicle I have owned or driven.

- Southampton , NY, USA

problem #35

Sep 212012

Accord 4-cyl

  • 2,000 miles
Uncomfortable seating caused a severe pain in the neck and lower parts of the neck and shoulders. Neither numerous seat adjustments nor cushions/supports did not help solve the problem. This happened when driving on the highway and loss of concentration occurred which was extremely dangerous and was forced to stop frequently to help ease the pain until we return back home safely. The pain still exists even 4 days after it actually started during the drive. Have reported this problem in one of the car complaints forum also.

- Plano, TX, USA

problem #34

Oct 122011

Accord 4-cyl

  • 200 miles

A D V E R T I S E M E N T S

Driver seat is very uncomfortable, it causing me severe back pain, I just purchased this car last month, I called Honda but unfortunately they have no solution.I hop some one can step up and solve this issue.

- El Cajon, CA, USA

problem #33

Aug 152012

Accord

  • 1,500 miles
The contact owns a 2012 Honda Accord. The contact stated that the driver side head rest would move forward too far and was causing pain to the contact's neck when driving. Additionally, the seat caused pain to her back and was extremely uncomfortable. The manufacturer was made aware of the failure and recommended the adjustment of the seat. The vehicle was not repaired. The approximate failure mileage was 1,500.

- Jackson, MO, USA

problem #32

Sep 032012

Accord 4-cyl

  • 500 miles
The seats in this car are junk and a safety hazard. After 20 minutes of driving they cause severe back, leg, and neck pain. I have repositioned the seat hundreds of times and still unbearable. Its has 600 miles on it and we are trading it in tomorrow at a loss of thousands. We have had the car 2 weeks.. thousands of complaints online about the same problem but american Honda said they haven't heard about it. Don't buy a Honda Accord unless you like looking at it because you can't drive it. Not a happy customer. Honda should refund our losses.

- Yorktown, VA, USA

problem #31

Aug 032012

Accord 4-cyl

  • 600 miles
The front seats have bad design and are very uncomfortable for longer drive. Both my wife and I spend three hours a day commuting, and my wife developed a severe back pain after first week of driving. The only way to make this car semi drivable and avoid crippling permanent back damage is to remove lumbar plates from inside front seats. This is a well documented "solution" on the internet, and many Honda Accord owners resort to this drastic step compromising integrity of the seat. The front seats must be redesigned and replaced. This car must be retested for safety with the seat back rest support plates removed.

- Yorktown Heights, NY, USA

problem #30

Jul 272012

Accord 4-cyl

  • 100 miles
The front seats are so uncomfortable you cant go over 15 miles without being in pain. Something has got to be wrong with the design on the lumbar support.

- Alabaster, AL, USA

problem #29

Aug 112012

Accord

  • 93 miles
The driver's seat is incredibly uncomfortable to the point of not being able to sit still for more than a 20minute drive. This is a safety issue, and one that I've never had in my 2 current Honda vehicles. The lumbar support bar protrudes into your back not allowing you to sit properly into the seat and causing extreme discomfort after 20mins of casual driving.

- Macon, GA, USA

problem #28

Aug 012012

Accord 4-cyl

  • miles
Very uncomfortable front seats are causing back problems and driving discomfort.

- Southampton, PA, USA

problem #27

Aug 132012

Accord 4-cyl

  • 400 miles
Seats are very uncomfortable. Excessive pressure from the seats lumbar area. They cause back, leg and hip pain. This was not noticed on the 10 minute test drive. Becomes unbearable after 20 minutes of driving. The pain is distracting, constantly adjusting the seat looking for a position to easy the pain. Honda has been contacted and has not offered a solution.

- Dartmouth , MA, USA

problem #26

Aug 062012

Accord 4-cyl

  • 14,000 miles
The front seats create increased lower back pressure that does not allow a proper driving position; you cannot drive comfortably for more than 30 minutes at a time.

- Waycross, GA, USA

problem #25

Jun 042012

Accord

  • miles
I purchased my Honda Accord 2012 SE model, 3 months back. During this time, I developed more back pain due to driver side seat and this seat is not giving any comfort and even lumbar support also not giving correct position, seating in driver side seat creating lot pain, back hurting requesting Honda to replace driver side seat with correct one as this creating medical problems.

- Swanzey, NH, USA

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