We purchased a Honda Accord a little over a year ago. Recently the air conditioning has failed and we were told by the Honda dealer that "a rock probably damaged the condenser" as they found a leak. They refuse to cover it under warranty. They quoted us a repair cost of $841.88. Upon inspection we found that there is no protection provided to the condenser to prevent this from happening. Further, I researched and found that this is a known and continuous problem that Honda has been aware of for years. There is no question it is a design defect. Further, it is a safety issue that needs to be corrected a.S.a.P. heat stroke is a serious condition that can be deadly. Please contact me at your earliest convenience regarding this, thank you.

- Plymouth, MI, USA

I purchase a Honda Accord 2011 on 2/18/2011. I always get an oil change very 3000 to 4000 miles. The second time I took it in for oil change the tech told me there is a leak in the main rear seal area and that they need the for about two days. I didn't mind it due to that fact it was not the major repair like touch the engine, but soon after I receive a call telling me that they need to change the short block of the engine that's when I got concern. It a brand new car with a new engine and they already to place the short block engine ! I was upset. I only have the car only for about 3 month not and now I'm paying note for a new car but driving a rebuilt Honda Accord 2011. And the best part of my car now is an the steering wheel starting to shaking a little when it comes to a complete stop or in park. Remind you my car was in for repair on 5/25/ to 6/8/2011 and the shaking started on 6/9/2011. I contacted the dealer and Honda to see if they can get me in to another car, same model and everything. They both told me that can't because the car was a few month old and they would loss some money and once you sign that contract your sol and it not their problem.but they are willing to give me a accessories for that car for customer satisfaction. I guess one year from now when I when my car brake down that accessories would do great help. Lol. No more Honda for me!!! customer ser. Suck. Here is a list what they did to the car: "check and report on oil leak at engine area.troubleshoot oil leak. Inspection indicated oil leak at rear main seal area.R/R transmission and inspect reare main seal= dry. Inspection indicate leak at engine block assembly. Re-install trans. Remove engine/tran assembly from vehicle. Replace engine sort block assembly. Replace all related gaskets and seal. Evacuate and recharge A/C system add coolant/ road test vehicle.".

- Suisun City, CA, USA