CarComplaints.com Notes: The 2010 Honda Accord some several significant flaws: excessive oil consumption, premature brake wear, & uncomfortable seats.
In October 2013, Honda settled a class action for excessive oil consumption which extends their V6 powertrain warranty out to 8 years & no mileage limit. However, is the inconvenience & risk of dealing with Honda on this problem worth it? We don't think so.
Owners have consistently reported uncomfortable seats with the entire 8th generation (2008-2012) of Honda Accords. Complaints range from back pain to leg circulation problems due to bad lumbar support, cushioning, & seat angle. Unwary buyers report the seat pain is mainly only noticeable after 15-20 minutes. The common theme we hear is "never noticed this during the test drive."
7.2
pretty bad
Typical Repair Cost:
$270
Average Mileage:
32,000 miles
Total Complaints:
104 complaints
Most Common Solutions:
front brakes almost new, back brakes need to be replaced (37 reports)
the only solution is replacing the pads at your own expense (17 reports)
not sure (16 reports)
replace pads (10 reports)
replace pads and rotors (9 reports)
front bakes almost new, back brakes need to be replaced (7 reports)
Brakes have been squeaking and making a grinding sound for the past several thousand miles. Finally took it in at about 22,000 miles to the dealership to have it looked at. They told me the back breaks were totally worn out. They also told me the front rotors had to be replaced/fixed. This is on a brand new 2010 Honda Accord off the dealership lot. No hard driving.
Screeching noise from brakes.Seems to be on the righthand side. Most of these miles are freeway miles. My wife is going to make an appointment to get this fixed. We will find out the results soon.
I'm having the same issues a everyone else, except the pads wore down too far and cause irreparable damage to the rotors. I'm currently getting the run around from Honda America. I realize brakes are wear items but to wear out rear brake pads this early is an issue that Honda should own up to and reimburse $100%. NHTSA should require Honda to warn customers prior to purchasing the vehicle that their brakes wear our prematurely.
My honda's rear brake pad was 3mm left back in June with only 24k miles. It was 1mm left 4 months later with 33k miles. The front brakes are almost perfect with 8mm. This is a front wheel drive car. The rear brake shouldn't be wear off so fast with only 33k miles. I bought it the dealer and they only told me the rear brake pad has to be replaced. I found out from here and Edmund that the 2008-2010 honda accord are having the same issue. Honda is not acknowledge this is a bad design or material defect. They said it would only consider to reimburse the brake pad replacing cost if less than 15k miles. Also, very interesting that the Honda Case Manager I talked to told me that I may get the reimbursement cost if it has another Class Action Lawsuit to the 2010 honda accord in the future! I owned 4 honda cars before and this is definitely my last one. I will advice all the people i know not to buy a honda period
The car is only 11 months old with 14,000 miles and used mainly to drive to and from work. I was lucky that the problem was caught before the rear rotors were damaged. If Honda isn't willing to acknowledge this is problem then the design must have been intentional.
Which begs the question: Why knowingly design a brake system that reduces the pad life to half of normal?
The only reasonable answer is to make more money.
I know there are many factors that affect brake pad performance and life. This car is used for commuting on a highway that is almost flat. The majority of the weight is born by the front wheels and not the rear. Let's look at what the brake inspection results.
The pads are designed with a 2 to 1 thickness ratio (Front to Rear) and the average lifetime should be between 30,000 to 50,000 miles for highway driving. The front pads showed only about 15 percent wear and the rear about 90 percent. You don't have to be good at math to know these numbers just don't add up and something is wrong, very wrong.
Although the mileage of 14,000 miles is low, it is not below the lowest guaranteed mileage of the manufacturer which is 12,000 miles. If it were then this could be probable cause for a lawsuit relating to safety. This fact the pads exceed the manufacturer's minimum mileage keeps Honda out of hot water.
Honda further states that you bring your vehicle in at set mileage intervals for maintenance. If you miss one these checks, you have just screwed yourself if the pads wear out and destroy your rotors. However, the scheduled maintenance is not guarantee this won't happen.
Add to all the above that Honda does not openly disclose this issue to its customers and refuses to acknowledge this a problem, leads to one irrefutable conclusion. Honda is scamming their customers.
- Leith R.,
San Bruno, CA, US
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I drive 25-30,000 highway miles to/from work yearly. Front Brakes have 75% life left. Rear brakes need new pads/rotors resurfaced at 32,000 miles. This is a joke. Looking to sell car.
Honda is basically telling me that I should expect that I need to do some yearly "brake maintenance" for $49.95 per axle and that I should also expect that the brakes will need to be replaced every 20-30K miles. I can list all of the other cars, including the 10 cars I had previous to this one, that NEVER had this issue. It is ridiculous that a car that you purchase because of the "reliability factor" has the worst reliability and quality. I will never buy another Honda. It was an expensive lesson to learn.
Honda needs to RECALL or will see more lawsuits soon. I was a happy customer for many years in fact went for a second accord. Now this rear brake issue really disappointed me. Went to the dealer for service and have 20% left of rear brake pads.
THE RARE BRAKE PADS HAD TO BE REPLACED AT 17700 MILES, WHICH OBVIOUSLY WAS A MANUFACTURE DEFECT. THE DEALERSHIP WAS NOT WILLING TO COVER MY EXPENSE AND TOLD ME I HAVE TO DEAL WITH AMERICAN HONDA MYSELF.
Car taken to dealer for 15k check. After leaving dealer, I read the inspection check list. Everything ok except rear brakes "may require future action." Front brakes at 8 mm and rear at 5 mm. I thought this was strange and investigated further on the internet. I found that Honda was experiencing unusual wear on Accords rear brakes. At the dealer they mentioned a couple of recalls that they would fix but said nothing about brakes. I have written a letter to the dealer demanding replacement of brakes and corrective action to repair the problem. Awaiting a response. Also, I had dealer coupons that were not honored because of "system problems", that is they billed based on what a 15k check would cost instead of a la carte using the coupons. I have requested a refund of $123 off a $372 bill.
Update from Aug 25, 2011: Service manager advises only a handful of 2010's covered by settlement for rear brakes because the problem has been resolved. Service mgr advises that Honda's new braking system distributes the breaking more evenly throughout the braking system in such a way that the rear brakes wear faster than the front brakes. They have redesigned the new brake pads to wear longer than the pads that came with the car. Mgr advised the rear brakes are doing more than the front brakes so that with the new rear brake pads I could expect to get something like 50,000 miles on the front brakes and 25,000 miles on the rear brakes. Any comments on above is welcomed. Mgr took into consideration the coupons rendered and will refund the $'s requested.
Took the 2010 Honda Accord into the Dealer for inspection on 5/27/2011 with less than 15,000 miles - had intermittent noise when engaging the brakes. The Dealer says to get the rear brake pads replaced during the next oil change. The front brake pads are at 8MM and the rear brake pads are at 2MM. The Dealer would NOT give me any reason why the rear brake pads are wearing so fast. The dealer could NOT duplicate the noise. They lubricated the front and rear brake pad tabs. I contacted the Honda Regional Customer Service and was assigned a Case Manager. The Case Manager says I should wait until the brake pads wear down more and then get them replaced. I suggested to the Case Manager that it appears that my 2010 Honda Accord has the same problem as the 2008 and 2009 models. She says there are no documents to support my Honda falls into that category. She says there were a few 2010 Honda Accords reported to have the same problem as the 08 & 09 but looking at my VIN number - it was NOT one of them. I told her that Honda must have missed one because my Honda has the same problem as the 08 & 09. I asked the Case manager to do some research, discuss with her manager and let me know what Honda is going to do to fix my problem. I got the feeling that the Case Manager wants me to just go away and continue to replace the rear brake pads every 15,000 miles. I feel like the people from Honda just don't get it or don't want to admit to the problem. There is a problem and they should own up to it and fix the problem and at no charge to me.
Honda does not stand behind their product. South Shore Honda (LI NY) has given me the run around. The rear brake problem is all over the net. They say it's me. The brakes are bad. They want me to pay $225 for new ones. I called American Honda, NO HELP. THEY DON'T CALL YOU BACK
For the past month I notice that the back brakes squeaked. Now when driving, the car makes noise and when I brake the car makes more noise. I bought the car May of 2010 and now I have to make a major repair that I did not anticipate. When I called the Dealership where purchased the car, I was told that the brakes are not covered under warranty and that is part of normal wear and tear. I could see if I had the car for 3-4 years, but for a year. That should not be! My daughter called another Dealership and was told if she brought the car in for inspection, there would be a minimum charge of $30, but if the brakes needed repair, the mechanic would have to repair thus incurring a bigger charge. I thought Honda was reliable, but I guess I am wrong. Where do I go from here. I don't even think we are covered under a 2008-2009 recall. I am very upset and will not recommend a Honda Accord to anyone.
The Service manager said the front brakes were hardly worn, 13/14 the rear brakes needed to be replaces 3/10. Rear brakes are normally replace 2-3 times less than front brakes. This looks like a serious flaw in Honda's quality control.
Update from Jun 2, 2011: Honda sent a check to me for the full cost of repairs after I raised enough enough hell.
The rear brakes needed to be replaced at less than 25,000 miles. There is a class action law suit including some 2010 Accord models but not mine. Obviously, it has the same issue. Apparently, Honda says their new braking system causes the rear brake pads to wear faster - guess that means there is an additional cost of owning the car that I was unaware of. Does this mean I'll have to pay $300 for new brake pads every 25,000 miles? This is ridiculous. Also, when I asked the service person at the dealership if he thought this was premature wear, he asked if this was the FIRST time I had the rear brakes replaced and said that 25,0000 miles was BEAUTIFUL. ARE YOU KIDDING? THESE SHOULD LAST WELL OVER 60,000 MILES!
My 2010 Honda Accord Coupe was making a metallic "squealing" sound when I applied the brakes (and, eventually, after applying the brakes). I took my car to the dealer (Union Park Honda in Wilmington DE) to have the brakes looked at and was told that they needed to be replaced "with an updated factory part". Afterward I saw the numerous complaints about 2008-2009 Honda Accord Rear Brake wear after as little as 15,000 miles. My 2010 Accord (which was not one of the 2010's included in the class action lawsuit) had almost identical issues. Also of note is that the rear brakes were at 1mm of material left (out of 10mm), while the front brakes were at 7mm (out of 10mm), so this would not indicate wear due to driving conditions.
For the record, I just want to report that I am utterly displeased with American Honda Company at this point. This is the 6th Honda vehicle in my family and I have NEVER ever had an experience with a vehicle as I have with Accord. I am beyond irritated that I had to replace brakes on a vehicle that was only 10 months old and 14,000 some odd miles. In comparison to my previous Honda vehicle (2006 Odyssey) a vehicle that was larger, heavier, and had 65,000 miles before the brakes had any indication of replacement. While my local dealership was helpful in suggesting that my 2010 Accord qualifies for the Honda Rear Brake Pad Settlement (the small claim suit of Browne, et al. vs. American Honda Motor Co. Inc.) determined that according to the VIN number, my vehicle does not qualify. Understandably I can see that my vehicle may not be part of the lawsuit, however, there is clearly an issue that Honda Motor needs to address. As I love the vehicle, and those I have had previously, I am now questioning the safety, reliability and quality of the products Honda is producing. Needless to say I am not done with my complaining and I am going to proceed with my issue. I sincerely hope that Honda is willing to win me back as I would hate to have to go to another auto maker after all these years.
A D V E R T I S E M E N T S
Brakes have been squeaking and making a grinding sound for the past several thousand miles. Finally took it in at about 22,000 miles to the dealership to have it looked at. They told me the back breaks were totally worn out. They also told me the front rotors had to be replaced/fixed. This is on a brand new 2010 Honda Accord off the dealership lot. No hard driving.
- shears, Sacramento, CA, US