This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Same annoying glass within the inside rearview mirror occasionally starts moving rapidly up and down within the plastic housing while driving and even over the smallest parking lot surface cracks. This is constant for a few minutes of half of the entire trip. Makes the rearview almost useless and also the driver possibly dizzy. Surprised that making the rearview unexpectedly useless isn't enough of a safety issue to draft some attention. My dealer looked at me like I was crazy and denied any possibility of how this could be true, intermittently. Zone rep useless. I found this similar complaint, thank god I am not alone - and look same model and year ! - cut and pasted it here : complaint number: 10159064 summary: During hot weather the mirror section of the inside rear view mirror became loose and began to vibrate, I pushed on the mirror section and it moved back and forth in the plastic housing. It became very distracting while driving, and also the vehicles I could see in the rear view mirror were distorted and not clearly seen. I told the dealer, they in turn called the engineers, who told my service department that they know about the problem, to fix the problem the dealer said they have to install some spacing material to stop the mirror from vibrating. The engineers said heat cause the spacer holding the mirror expands due to excessive heat.
During hot weather the mirror section of the inside rear view mirror became loose and began to vibrate, I pushed on the mirror section and it moved back and forth in the plastic housing. It became very distracting while driving, and also the vehicles I could see in the rear view mirror were distorted and not clearly seen. I told the dealer, they in turn called the engineers, who told my service department that they know about the problem, to fix the problem the dealer said they have to install some spacing material to stop the mirror from vibrating. The engineers said heat cause the spacer holding the mirror expands due to excessive heat.
- Havertown, PA, USA
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- Highland Village, TX, USA