This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had a recurring problem with the power window on the drivers side door of my Accord ex coupe. The first incident ocurred on July 27, 1997 at an odometer reading of 21536. The problem was fixed for no cost. The next failure ocurred on October 20, 1998 when the odometer reading was 43050. This was also fixed without charge under a goodwill warranty. The last failure ocurred on 9/28/99 when the odometer read approximately 61442. The dealer (woodland hills Honda) indicated the car was well past warranty and they would do a one time only warranty repair for 50% of the repair cost. I was required to pay the balance of $182.09. I told the service department that this was a recurring problem and thought Honda should cover the entire repair. I was told the district service manager denied the request. Do I have recourse? please advise at the indicated telephone.
A D V E R T I S E M E N T S
- Anaheim, CA, USA