This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the balance shaft seal popped out of the engine. The vehicle was taken to an independent repair shop. They stated the engine seal failed and needed to be replaced. The manufacturer was contacted. They offered no free remedy. No repairs have been made.
After the seal broke, oil drained from the engine and caused some damage to the vehicle. There was a product update regarding the shaft oil seal, however the consumer was never notified because he was not the original owner.
Consumer requesting refund for a repair that was subject of a prior recall. The service campaign was issued for the front balancer shaft oil seal replcaement. The consumer never receved any notification about the problem. Only after requesting service for a major oil leak did the consumer become aware of the recall.
On August 19, 2003 the oil light on my car started flashing. I checked my oil and none was touching the oil stick. I called wade's Honda which is a service center in clinton, nc. Mr. Wade came out and checked my car at which time he found that there was a leak in my oil shaft. He told me that there was recall on this problem, but the campaign had ended. I advised him that I was never notified of any recall. Mr. Wade called american Honda and was told that I was notified by mail, but the notice came back as undeliverable. This notice was sent to my residence address (307 carlton street). I receive my mail at the above office box address. I have been living at this address for 25 plus years and have had the same mailing address since I moved here. I called american Honda myself and was told the same thing. My complaint is: I was told that it was documented that the notice was undeliverable; that is proof that I never received it. I feel that american Honda should reimburse me $139 for that reason. I also checked the internet for other recalls and there was one in 1999 regarding vehicle speed control and another one in 1998 about the electrical system: Wiring:front underhood that I never received or had knowledge of.
I have had my car for 10 months with repeated trips to the dealer and numerous calls to the point of purchase, with no results, I have been given the run-A-round to many times to count. I have a 1996 Honda Accord and it has a head gasket problem and the engine is having to be rebuilt. The head gasket and engine are badly water damaged and warped, and it is costing me in excess of $2,400 to get it repaired. I was told that repairs were made to my car but never received a work order proving that said work was actually done. I am trying to seek protection under the lemon law so any help you can give me in that effort would be greatly appreciated!
- Inglewood, CA, USA
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The engine made a knocking noise. The engine made a knocking noise. Consumer was driving on freeway at 60 mph in the middle lane when all of a sudden a loud knocking noise fromt he engine started. Vehicle started to slow down. Vehicle was taken to the dealer and consumer was notified that the vehicle's engine was ruined.
The front balancer shaft seal blew and oil gushed out of the engine in less than ten minutes. My wiife and I had just made it off the interstate when we noticed the smell of oil. Upon parking, we saw oil pouring out of engine. No warning lights were on and no smoke came from the engine. I was told by mechanic that the seal is defective but Honda doesn't have a full recall and will only fix the seal when it blows which could cause permanent engine damage if the engine is not stopped immediately. I've done research on this problem and others have this same problem in the us. It seems the seal is definetly deffective, but Honda won't repair it until the problem happens. Of course, I was not notified of the problem until the seal blew. I was informed by Honda America that I just missed their reimbursement deadline (January 1, 2003) because my seal blew on January 24, 2003. I think Honda should continue to pay for this faulty seal repair since it is a defect they allowed in their vehicles.
While driving the "check oil" light illuminated. Consumer pulled over to inspect vehicle. As consumer was refilling oil, it was pouring back out of the "seal".
Defective balancer shaft seal broke loose, causing an engine replacement because of immediate oil loss w/no warning indicators. Just had oil change and transmission oil flush a month ago. Honda needs to reimburse costs of total repair due to defective item. Never received recall notice either.
Consumer states that while driving 30 mph the vehicle automatically shut off, after taking the vehicle to the dealer they found out that the oil seal had blow out of its place and all the oil leaked out. Contacted dealer and the dealer is not willing to do anything. Nlm
While vehicle is park in driveway consumer noticed oil on spots. Vehicle lost about 2 quarts of oil per month. Dealer has been notified. Please provide further informaition.
While stopped at a traffice light, the oil pressure light started flashing. I immediately pulled into the nearest business I thought would have a mechanic, which was a quick oil change type place. Oil was pouring from my engine. Seals and belts had to be replaced, including the timing belt so the repair was over $500. However, my car was still leaking oil (which it had never done before). Soon after I received Honda's balancer shaft seal recall info in the mail. The problem described seemed to be precisely what happened to me. I took my car to an authorized Honda dealer to have the repair inspected and to have the oil leak checked out. I left with another $250 bill and the mechanic felt that my problem had not been the balancer shaft seal because the mechanic at the quick change place incorrectly listed a part replaced as an oil seal on the invoice. The mechanic who did the original repair told me that it was definitely the bal shaft seal that he had replaced and offered to consult with the Honda tech. Honda tech was unresponsive and uninterested in hearing from the mechanic. After I sent in all the documentation and request for reimbursement I recently received more info from Honda, which instructed me to again have my repair inspected by a Honda dealer. Again I left with a $450 bill in another attempt to fix the persistent oil leak. I have submitted all the info and invoices to Honda and am waiting on reimbursement.
A D V E R T I S E M E N T S
- Reno, NV, USA