This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 GMC Yukon. The contact stated that the third-row seats electrically controlled failed to function as needed. The contact stated that that the seats failed to move forward or backwards. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the third-row seat unit needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure TSB: PIT5550C (Left Side Third Row Seat will not Power Fold/Unfold Seats, Electrical System). The failure mileage was approximately 34,000.
Received a message on driver information system that states service trailer brake system. When towing a trailer, the trailer brakes are inoperable and pose a safety risk in the event of a sudden brake event. GM apparently has a service bulletin published for this message which indicated a replacement of the connector in the wire harness should be performed. Although I don't tow trailers often, I should be able to rely on this feature in my vehicle. My vehicle only has 70,000 miles and this is too soon for such a part to become faulty.
Loss of power steering, loss of electronic stability control, loss of all transmission gears forward and reverse, loss of automatic headlight control, loss of instrument cluster gauges including tachometer, engine oil pressure, and engine coolant temperature, loss of heated seat functionality, loss of heating, ventilation, air conditioning, and loss of infotainment/stereo system. This problem has occurred on two occasions now, the first on 01/13/2020 and then again on 02/20/2020. The vehicle was towed in to the dealer on 01/13/2020 and was also transported to the same dealership again on 02/20/2020. A tsb was performed by the dealership when it was towed in the first time that obviously did not fix the root cause of this problem. Normally the problem will go away after a period of time and then the dealership claims that they were not able to reproduce the customer's complaint. I do have video footage of the issues I experienced on two occasion as proof.
Vehicle stationary in car wash and while manually using handheld at front of vehicle towards vehicle grill, back of vehicle opened/lifted. Has now happened multiple times and dealer has made no repair, but disconnected exterior sensor at gate (where you kick under vehicle to release gate for lift/open) in effort to eliminate that if instance recurs. Concern is for safety if driving in rain and back opens/lifts while operating on highways/roads. Owner is former sheriff's deputy kn kankakee county.
A D V E R T I S E M E N T S
- Wilkesboro, NC, USA