This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 GMC Yukon. While attempting to pull out into traffic, the transmission suddenly slipped and the vehicle made a high pitched humming sound. The contact took the vehicle to hilton head Buick GMC Cadillac (located at 1090 fording island rd, bluffton, SC 29910, 843-815-1500) where it was diagnosed that the torque converter needed to be replaced. The vehicle had not been repaired because the dealer was unable to get the part from the manufacturer. The dealer was unable to get confirmation as to when the part would be provided. The contact attempted to call the manufacturer, but was unable to speak with anyone. The approximate failure mileage was 96,700.
- Hilton Head, SC, USA
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- Hilton Head, SC, USA