This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 GMC Yukon. While the vehicle was accelerating from a stop, the transmission shuddered and failed to respond appropriately. The RPM gauge was erratic and flashed. The vehicle was towed to marvin K. brown auto center (1441 camino del rio South, auto cir, san diego, ca 92108) where it was determined that a power train warranty provision was not an available option and the manufacturer had not issued a power train recall. The dealer diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer and had not been repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 130,268.
The vehicle's transmission unexpectedly slips out of gear between 20 and 35 mph. When this occurs, pressing the accelerator merely revs the engine, without forward motion. This occurred 4 times in the first 600 miles of operation. Without power, I can't navigate out of a dangerous situation.
- Menlo Park, CA, USA
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- Encinitas, CA, USA