This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE VEHICLE WAS TAKEN TO STATEN ISLAND GMC LOCATED AT 1855 HYLAN BLVD, STATEN ISLAND, NY 10305 WHO DIAGNOSED THAT THE SET OF SHOCK ABSORBERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. Consumer stated besides having a few recalls that were resolved consumer have had a lifter & pushrod problem in 2018 that was under warranty! The vehicle was at the dealership for 22 days! Since then consumer had to replace 4 shock absorbers at a cost of over 3 thousand dollars, consumer had transmission problems, tail light problems & air conditioning problems! Consumer had same problem with the lifters & push rods at 64 thousand miles dealership can-??t take the vehicle till March 1st.
- Staten Island, NY, USA
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- Staten Island, NY, USA