This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The problem started a couple of years ago as a small crack in the dashboard at the upper left corner of the airbag. The crack widened and lengthened after replacement of the air bag last year. Then the dash cracked earlier this year at the crown above the instrument cluster. It has completely separated and is nearly 12-?? in length. Not only does it rattle to the point of driver distraction, but I would think there is a high risk of shattering during a collision potentially causing facial lacerations, blindness and the like. I really don-??t want to wait to find out. According to [XXX], this is a well known issue with GM trucks, Suburbans and Yukons from 2007 to 2014 and GM has failed to make good on the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's son owned a 2012 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V051000 (Air Bags) and requested to be removed from the recall distribution list as her son no longer owns the vehicle. The local dealer and manufacturer were contacted.
I was driving and slowed down upon approaching speed bumps and going over speed bump my dashboard cover cracked. There was no warning after it cracked the more I drove the more it cracked I am currently buying a dashboard cover to go over the cracked dashboard.
My vehicle is part of the takata airbag recall. David welch at nashville beaman GMC told me it was "up to me" if I drive the vehicle - I am in group 10 for it to be fixed and he does not know when that will be. Case was made with GMC - case # 9-6579504849 spoke with corrine - she quoted several times that GMC stands behind the safety of the airbags and they are doing the recall only because a judge told them to. I repeated multiple times that I am concerned about the safety of my family and that my 16 year old is often in the front seat. She again stressed GMC stands behind the safety and she does not have any idea when my vehicle will be fixed. I feel this is not a safe practice. Other dealers (for example Lexus) have given loaner cars - for up to a year - and have done much more to insure the safety of their drivers. GMC leaving safety "up to the driver" is not safe practice.
While working on an airbag warning light I encountered 2 distinct problems with my airbag and vehicle system. 1. the main underhood fuse panel on my vehicle has portion of oxidation on the fuses themselves. This oxidation is causing fuses to appear intact but are causing the circuit to open. This was the root cause of my airbag system to not be operating properly. 2. while diagnosing the airbag system, I was cautious about unpluggin the battery during any troubleshooting that I was performing. But, at the end of the diagnosis period and all modules/system were reconnected to electrical mating connectors I reconnected the battery and started the vehicle to cool the interior. The central airbag module which is located in center console was already electrically connected but not mounted. When the module was moved into position and the mounting points of the module touched chassis ground of the vehicle the side curtain airbags and front seat belt squibs deployed. It apperas to me that the ground of the module and the vehicle common wire are not internally connected. This apparently may cause a floating circuit in the airbag module that when chassis ground (exterior mounting surface of the module) has a potential change, the airbags may go off inadvertently. The concern here is that corrosion on older vehicles may cause this chassis ground to be compromised and cause random airbag deployments to occur. Vehicle was stationary. Bodily injury could have occurred if occupant was positioned differently.
My dash is cracking and some of those cracks are right near the passenger air bag. I'm concerned during a crash if the air bag is deployed, the dash could splitter causing fragments to fly at occupants faces and/ or puncture the air bag rendering it useless.
The dashboard is cracked on driver side with plastic pieces falling down into dash, dashboard is also cracked on passenger side on the corner of the airbag. This is a known issue and I want it fixed. I feel that the airbags ability to deploy on passenger side is compromised if an accident occurs. I bought this vehicle with thoughts of being safe for me, my wife and two small children. GM has said they are not going to fix it, this is my last plea for help. Replacing is expensive but feel like it's defect in vehicle design(evident by how many complaints I found). If there is a accident in this vehicle and airbag fails I will hold GM accountable for any harm caused to my family.
Two weeks ago, a crack in the dashboard near the passenger air bag suddenly appeared. In doing some research, I have found that many other people have had a similar experience. This problem seems to have affected the following models: GMC Yukon, Cadillac escalade, GMC Sierra, Chevrolet Silverado, Chevrolet Tahoe, Chevrolet Suburban, and Chevrolet Avalanche. My concern is with the fact that this crack is very close to the passenger airbag and is a safety concern. I am also concerned that the airbags may not work properly when needed because of this defect.
There are two cracks on dash located on both sides just above passenger airbag. I am worried about plastic projectiles if involved in an accident. I am aware of several thousand other complaints of the exact same nature. I had spoke to faulkner GMC trevose about this issue.they did inform me they were aware of the problem and that they had several other complaints but refused to help due to the expiration of my bumper to bumper warranty. There was no trauma to vehicle. Dashboard is just cracking. The vehicle is exceptionally taken care of and garage kept.
Takata recall -I found no record of recall but passenger airbag warning light is on as well as cracks on the dashboard around where the airbags would deploy. Heated seats malfunction and turn on and are unable to be turned off. Fuel tank mileage to empty unreliable. Gauge can be at quarter tank and say 50 miles to empty and stall due to being out of gas. Gas gauge issue changes while driving...on road trips the gas gauge will suddenly change and say there is more gas in it than there actually is.
Large crack in dash at corner of passenger air bag cover appeared in Sept 2013. Another large crack appeared over steering wheel column in August 2014. I have researched and found that this is an inherent defect in several GM models since at least 2007 and that GM may offer to pay half of the replacement fee. I am concerned that, if the passenger air bag were to deploy, the plastic would shatter at the cracked area and act as shrapnel.
Noticed a crack on dash by airbag system shortly after purchase. Was told by dealership that I would have to pay almost $1,000 to repair even though vehicle was purchased as GM certified. As of yesterday, the crack is much larger and appears to be separating at corner of airbag assembly area on passenger side of dash. This has to be considered a safety concern. Please advise.
A D V E R T I S E M E N T S
- Hernando, MS, USA