This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard cracked, afraid that if airbag deploys shards of dashboard will come flying at both driver and passenger. It started as a little crack, than expanded across the entire dashboard
For no apparent reason the dashboard is cracking. It started on driver side now there is another one near airbag and by speaker. This vehicle is well maintained and there should be no excuse for this
Several cracks have developed on the dashboard in front of the drivers position and by the passenger airbag location. The dashboard cover vibrates when going over rough roads and I am concerned that the vibration will initiate the passenger airbag which is also on recall with no date established to bring the car in for a replacement airbag.
I was driving and slowed down upon approaching speed bumps and going over speed bump my dashboard cover cracked. There was no warning after it cracked the more I drove the more it cracked I am currently buying a dashboard cover to go over the cracked dashboard.
I purchased this vehicle new in 2012, it has 32,000 miles on, it one owner, one driver, always in the garage. Yesterday the drivers side door handle literally came off in my hand. It is composed of a flimsy piece of plastic which broke and rendered the door unusable. This is an extremely dangerous situation if this were to happen and you cannot access the vehicle due to a wreck or access your children or simply get into your car in an area where you need to get in quickly. This is a well-known problem with GM, in fact they sell replacement door handles next to the air filters like any other frequently replaced parts. I find this highly unacceptable that there has not been a recall, it is an obvious safety issue! when you cannot open the door of your car, one could be stuck in the car, or stuck out of the car, to no fault of your own. This issue also happens with the interior door opening mechanism. Now I live in fear that another handle is going to come flying off of my car and I am going to be stuck somewhere without access to my vehicle. I am an older person and crawling through to access the car is not possible and extremely unsafe. I believe if a person pays in excess of $60K for an american vehicle, they should be assured that safety components like door handles do not routinely fail. Please help. Thank you.
My dash is cracking and some of those cracks are right near the passenger air bag. I'm concerned during a crash if the air bag is deployed, the dash could splitter causing fragments to fly at occupants faces and/ or puncture the air bag rendering it useless.
Dashboard started cracking and splitting apart. There was no accident to cause this. Found out there has been a class action lawsuit filed regarding this issue and we were not aware.
The dashboard is cracked in several places because the brackets under the dash are broken due to vibration during every day driving. As I searched for a repair kit from GMC, I found there are thousands of GMC owners who have this same issue in their truck/SUV. The suggestion the GMC website offers is for the owner to disassemble the dash, fix the crack with a hot staple gun and epoxy, then reattach the dash. I am shocked this is their suggestion which would involve unplugging 3 or 4 major functions of the vehicle. I would assume this should be done by a certified GMC repair center. Considering the enormous price of these types of vehicles, I am again amazed GMC has not issued a recall to replace these faulty parts found in thousands of their trucks/SUV's.
The dashboard is cracked on driver side with plastic pieces falling down into dash, dashboard is also cracked on passenger side on the corner of the airbag. This is a known issue and I want it fixed. I feel that the airbags ability to deploy on passenger side is compromised if an accident occurs. I bought this vehicle with thoughts of being safe for me, my wife and two small children. GM has said they are not going to fix it, this is my last plea for help. Replacing is expensive but feel like it's defect in vehicle design(evident by how many complaints I found). If there is a accident in this vehicle and airbag fails I will hold GM accountable for any harm caused to my family.
The dash is cracking right above the steering column and next to the passenger airbag. They're very significant cracks that have exposed what's under the dash. I have more pictures that the system wouldn't allow me to upload. Available upon request.
Dash board cracked above instrument panel and around the passenger side airbag, the vehicle was not moving when crack happened, parked it, when I came back out to drive it had big crack above the instrument panel and small cracks around passengers airbag.
A D V E R T I S E M E N T S
- Maple Shade, NJ, USA