This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are 3 cracks in the dashboard of my 2011 GMC Yukon. One crack is near the left front corner of the passenger airbag. Two cracks are located near the front right side of the instrument panel. I believe this is a defect in the materials and the GM should replace the dashboard free of charge. Vehicle was stationary.
Found 2 cracks in my dashboard...this is not normal wear and tear. One crack above the instrument panel and one crack near the passenger airbag. I am very concerned about one deep crack by the airbag. Is this safe" with the concern over the takata air bag issues and no possible way to remedy that at this time I am worried that this presents a safety hazard to my family. Called GM and there is nothing they will do unless I want to purchase a new dashboard??? how can there be so many complaints with no action from GM"
My dashboard has 2 cracks in it. This began around 55,000 miles. One is above the airbag and the other is in the middle on top of the middle speaker. I purchased a $1500 easy care extended warranty when I purchased this vehicle to hopefully take care of anything that might have come up while paying on this vehicle. This warranty does not cover the dashboard. Of course! I spent countless hours on the phone with the dealership, GMC senior advisors, and then the next in line to finally be told I was responsible for $300 plus tax for the repair. What upset me the most is the fact that GMC tried to blame wear and tear and the sun without accepting the responsibility of the defect. This should not be my responsibility to fix. What incentive do I have to ever buy GMC again when I am driving one of the top of the line vehicles which costs $65,000 and I'm told that it's not their fault that St 55,000 miles my dash is cracked and rattling and I'm driving around with paper stuffed in it to stifle the noise. So disgusted!!!!! the best they could do is that I pay $300 plus tax to fix. What an insult! last GMC vehicle. Make it right with your customers when it's your fault!!
The dashboard on my 2011 Yukon XL with only 52,000 miles on it. A couple of weeks ago my Yukon dashboard cracked over the instrument panel and at the right passenger airbag. This dashboard has no support under it and I can push the dashboard down with my finger without applying any force. When the airbag deploys the dashboard will break off at the weak point breaking with pointed sharp areas that can either puncture the airbag or hit the passenger. This is a huge safety item. The dealership says that this cracked due to heat so I am now concerned that the faulty dashboard is cracking due to heat that the takata recall is a huge safety issue that also relates to heat in this vehicle. Both of these items should be recalled.
This morning as I was driving, I heard a vibration sound coming from the dash. So I looked over & I find a crack! not 1 but 2! over the speedometer & by the passenger air bags. I'm scared its gonna affect the passenger airbags...
My dashboard has cracked from the air bag to the next sheet of plastic towards the windshield. I had this replaced once before when the car was under warranty and it has now happened again, almost a year later. I am concerned this will affect the airbag or cause the dashboard to splinter if the airbag it is deployed.
Dashboard cracks from around passenger airbag. This crack is not from normal wear and tear, by the nature of the crack you can tell that this is some kind of manufacturing defect.
The dashboard has progressively being cracking for over a year. It has now become very bad in two areas. Above the airbag on the passengers side and all around the housing above the odometers there are several long cracks. I am very concerned that the spreading rate will increase with pieces possibly creaking off and should an accident occur that shard's of plastic could injury passengers or my children. I have contact GMC and they have told me that they do not see any problem and that they would not address this situation. After reviewing the internet thoroughly it is very apparent that there is a defect problem and they do not wish to address. I am more than disappointed that GMC do not take this matter seriously.
A D V E R T I S E M E N T S
- Miami, FL, USA