This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 GMC Yukon. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Also, the dashboard had two cracks at the location of the front passenger side air bags. The failure was not remedied. The contact had not experienced a failure. Parts distribution disconnect.
To whom it may concern; I own a 2010 GMC Yukon. I as well as others have a cracked dashboard, one near the deployment of my airbag and one on the driver side by the steering column. Considering GMC's interest in the safety and quality of their vehicles. It is a shame that there is not a recall because of such reason as death! there is a huge concern that the sharp edges of the cracks can absolutely cause he airbag to deploy and getting your hand cut and infection is a definite possibility. Not to mention the attention that the cracked dash is. When someone is walking by it is very noticeable and looks bad for GMC. This has been broadcast-ed on the memphis, tn news lately and one dash out of plenty has been properly taken care of. If this issue is not resolved and the importance of this I do plan on going to the news and taken further action. I would want to think that GMC would want to have higher standards and be compliant with this known, ignored and on going issue! waiting until damage is done is not the right thing to do. Fixing this issue is the right thing to do and GMC should stand with that. I will be waiting to hear from someone very soon. Thank you in advance!
Significant cracks in hard plastic dashboard have appeared including around the passenger side airbag. Some cracks have created shards of hard plastic that fall into the dash area & can not be recovered. I am concerned that the shards have the potential to harm the airbag and prevent the normal operation of the airbag in the event of a crash. Seems GM should be well aware of this issue & should replace these dashes that are breaking down due to faulty manufacturing materials.
The dash board is cracked on the passenger side. There is no apparent reason this happened. I have owned 2 other Yukon in the past and the dash boards never cracked. A friend mentioned this website to report it to. I hope GM fixes this problem.
- Carrollton, TX, USA
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2010 Yukon denali hybrid has a cracked dash. As an example with these pictures prntscr.com/2pbken, prntscr.com/2pbkv5. it is self-evident that there is a large crack in the dash. The dash has cracked after the vehicle was stored in the garage all night with no activity and the dash is tied into the airbag system.
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- Olympia, WA, USA