This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2009 GMC Yukon Denali has a major safety issue. The hard plastic dash has multiple cracks, which is a huge safety concern in the case of an accident. The dash could explode inside the vehicle causing injury to me and/or other passengers. The dashboard could also interfere with the operation of the airbag due to multiple cracks being around the passenger air bag. I have reached out to GM customer service twice and both time they advised me that a manager will reach out to me but they never did. I-??m hoping this report will make GM accountable for the vehicle defect they made and pay to fix/repair the dash.
About 38 months after purchasing my 2009 Yukon my dash cracker from the passenger side to the driver side. I call the dealership and reported the issues and GMC told me that it was a cost that I had to absorb. Since this has happened my airbag warning light and service airbag light comes on when driving more than 60 minutes.
Gas pedal sticks wide open and have to try to pull it back up and sometimes it takes a while it get it unstuck. This has happened two different times in one month. The vehicle was in motion on a city street and luckily not traffic in front of us and we were going straight.
The dash is cracked in several places, including a crack at the edge of the air bag compartment. I took it to the dealer for repair and they quoted a repair price of 1800. They admitted that a cracked dash has been an issue in GMC Yukon. The cracks began in 2013 and I had just owned the vehicle for 2 years. I take exceptionally good care of it and the rest of the vehicle is in excellent condition. The crack is concerning around the air bag because if the air bag deployed during an accident, there is a strong possibility of sharp debris causing injury.
Dash has 4 cracks. 1 at each of the corners of the dash around the airbag closest to the windshield. If it deploys pieces of plastic will fly everywhere. The other two crack are above the instrument panel.
My dashboard is cracked in 2 places after already being replaced by the dealership once. The dashboard was cracked when the vehicle was purchased and now it is cracked again in the same exact spot. My service airbag light is also on.
The dashboard which is made of hard plastic is cracking near and touching the passenger air bag. It will cause shards of thick hard plastic to be projected into the passenger compartment if the airbag deploys. Also large pieces will also be interjected into the passenger compartment in the case of any accident because they are loose.
A major problem with dashboard cracking in several places is a safety concern if air bags are deployed. GM will not recognize the defect. Many complaints and no recall issued for this safety concern. Dashboard is cracked in several places directly behind airbag.
The dash is cracking on both the driver and passenger sides. This is a noted safety issue since an airbag deployment may create flying broken parts from the dash. This is a well reported issue that has not yet been covered by a recall. Over 3700 owners have joined a facebook group to address this issue: Https://www.facebook.com/groups/gmdashcrack/?fref=nf. Dealers all over the country have failed to address this defect and serious safety issue. I am concerned for my safety and the safety of my passengers.
There is crack on the dashboard from the upper left side of the air bag compartment. The dash is also cracked above where the steering wheel and instrument panel is. Vehicle was stationary.
A D V E R T I S E M E N T S
- Sterling Heights , MI, USA