This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My family's 2008 GMC Yukon has a cracking dashboard cover. This problem started earlier around 100,000 miles but now there is one large crack and one smaller crack above the portion of the dashboard where the instrument cluster is located. I am concerned that eventually this whole portion of the dashboard cover may crack and fall into the dashboard which could possibly affect electrical components located within the dashboard. Also I have noticed some signs of a crack forming next to the passenger side airbag cover. At any point while driving the vehicle I can hear the dashboard cracking and popping loudly.
Dash board has two cracks. One is near passenger air bag that could cause malfunction of item and the other is near the instrument cluster. Both cracks are reported to be caused by over tighten of bolts by the manufacture. This is not only the Yukon but the Tahoe as well. Hundreds of people have reported the problem to GM but there is no fix but a full replacement at the cost of the consumer. This is a safety concern with the dash by the air bag and also the steering of the vehicle if this further cracks and falls.
The dashboard in our Yukon has cracked just in back of the airbag. The concern is if the airbag ever has to deploy, the airbag will either tear rendering the airbag useless, or the dashboard will shatter sending plastic pieces throughout the front and back seats at a high rate of speed. I've done enough research to know this is a wide spread problem, yet GM is only offering to pay for half of this expensive replacement. In the mean time I have parked this vehicle and will not allow my wife to drive this with our two children.
The upper dashboard keeps developing cracks in the plastic around the passenger side airbag. I see this as a safety issue. If the airbags were to deploy, I don't know how much additional damage to the passenger due to broken pieces of plastic dashboard flying at the passenger.
- Raleigh, NC, USA
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The contact owns a 2008 GMC Yukon. The contact recently purchased the vehicle and noticed that the design does not permit operable towing due to the nonfunctional tail lights. The vehicle was taken to the authorized dealer for inspection and they stated that there was no failure in the manufacturer's design. There was no repair available. The current mileage is 7,500 and the failure mileage was unknown. Updated 02/24/09. The consumer was informed the work could not be done on the vehicle because the lights were wired through the computer and they could not wire the unit to have taillights, turn signals or brake lights. Wiring to any lights could or would burn up the computer. Updated 02/24/09.
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- Jupiter, FL, USA