This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On November 25, 2007, I was traveling on I-540, approx.65 mph, a car pulled in front of me. When I applied brakes, vehicle "zig-zaged", I never thought it would roll over. Onstar called - I told them what happened and that I didn't need any help. About 20 minutes later going approx 45 mph. Ran over something, didn't seem as big as a pothole - both side airbags deployed. Onstar called thinking I had been involved in an accident. I told them what happened and that I was 10 minutes from home and that I could get there without calling for assistance. Had vehicle towed to dealership (autopark Buick, Pontiac, GMC in wendell, nc.(I think it was towed on 11/29/07). Reported to GM, finally received a call to advise that it was my fault and that GM would not pay for the repairs, on 12/26/07. Requested a copy of the report in writing, which I finally received after 2 requests on 01/19/2008. Their report states that there was only 1 event - 44 mph - rollover sensor deployed the airbags. I called to ask that they review the information again or have the "recorder in the car" checked. I was told the file was closed. Contacted onstar and received a letter confirming the 2 events. Called GM back to tell them I had new information that supported the fact that there were 2 events, and that something was wrong on GM's end - either the recorder was bad or the data collected was accidentally entered incorrectly. I was told that the file was closed and would not be reopened under any circumstance. Vehicle still at dealership - not repaired in case another inspection needs to be made. I believe this is a defect and GM should be responsible for the cost of repairs.
The contact owns a 2007 GMC Yukon denali. While driving 35-40 mph, the two passenger side curtain airbags deployed when she ran over a pothole. As of October 9, 2007, the dealer had not repaired the vehicle. The current and failure mileages were 10,100. Updated 12/12/07 the consumer stated it took 3 weeks for the vehicle to be fixed. Updated
- Danville, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Raleigh, NC, USA