This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 GMC Yukon. The contact stated that while closing the back-hatch door it closed on her daughter's hand. There was no manual way to reopen the hatch door. The door operates electronically. It took 15 seconds for the door to reopen. The contact's daughter was currently just a year old and the top layer of the skin was torn off the infant daughter's knuckles. Medical attention was not immediately required but the contact will monitor the situation and take the daughter in if necessary. The dealer and manufacturer had not been contacted yet. The failure mileage was 168,000.
Rear hatch will not open. There is no manual way to open. If there was a accident and you needed to exit rear of SUV you would not be able to get out as there is no manual way to open door. It is electronic and has stopped working. Seems to be a common problem in all Yukon's, Tahoe's and escalades. There is not even a button from the exterior that you can push to open door. There is no way to open and GMC does not want to fix unless you pay the $100 to look at it then another $500 to fix, I really think this is a safety issue. It is a bad design not having any manual way to open rear hatch on a SUV.
The contact owns a 2007 GMC Yukon. Within the first week of purchasing the vehicle, the rear hatch light began illuminating. This caused the emergency lights to illuminate, the door ajar alarm to sound, and disabled all of the buttons on the remote and instrument panel. The vehicle had to be accessed manually. First, the computer codes were reset, but this did not correct the failure. The dealer stated that there was wiring failure and replaced the wiring; however, the failure continued. Finally, the entire hatch was replaced and there had been no further occurrences. On November 6, 2007, the stable track was not driving properly and the driver's seat made a crunching noise whenever it was moved. The dealer cleared the electronic codes again and damaged the interior of the vehicle. On December 26, 2007, the hatch area was leaking and created puddles of water in the rear of the vehicle. The dealer stated that the seal was leaking and it was replaced and apoxied. The vehicle has to go back to the dealer because the seal has loosened. The current mileage was 13,380 and failure mileage was 459.
- Piney Flats, TN, USA
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- Forsyth, MO, USA