This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag failed function due to lack of inflator performance during my husbands head-on crash and he suffered collar bone and rib fractures, massive head trauma resulting in a crainiotomy, brain damage and death one month later. The vehicle was travelling at 45mph on a paved two lane street.
In a camping situation we could only exit from the rear hatch and it could not be opened from the inside. Also, when attempting to unlock the mechanism would not unlock the hatch. This was a very unsafe scenario - locked in the car with no door exit. Finally, climbed from the window. Once home we realized how this was such a bad issue so we did research. Apparently since 2006 all Suburban, Yukon, and denalis have this recurring issue compounding the already unsafe design of not being able to open rear hatch from the interior. There are thousands of owners that have experienced this issue. It is a design flaw along with a poorly functioning locking mechanism. This will end up in a future fatality. It needs to be recalled immediately. There are homemade fixes on the internet that may also cause new issues. Here is a link of just one: www.chefseattle.com/blog/site-news/Suburban-rear-liftgate-wont-unlock-how-to-fix/ please deal with GM quickly and get this resolved. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Sitka, AK, USA
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- Cheney, WA, USA