This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 GMC Yukon. Consumer writes in regards to intermittent anti-lock braking system. The consumer stated while driving down the road, warning bells started to sound and the check brake system light, illuminated. The consumer checked the brake fluid, and found it was ok. The next day, he took the vehicle to the repair shop, where they replaced the pads and checked the system. They ran a diagnostic check, which verified the ABS had come on, but reset when the engine was re-stared. The brake shop recommended the consumer took the vehicle to the dealer. However, in their opinion the ABS module and ABS pump needed to be replaced. They explained to the consumer, when the warning light was on, the ABS was inoperative. The dealer informed the consumer, it would cost $125, just to run the diagnostic and if the module and pump needed to be replaced, it would cost $ 2,200. The ABS light stayed out for weeks. However, in March 2014, the light illuminated again.
2003 GMC Yukon. Both rear rotors and front wheel hub and bearing assembly units were replaced. The rear rotors were completely deteriorated. The consumer stated a national recall should be mandated and not limited to just 14 states regarding the ABS.
No crash. Vehicle had not been driven for approximately 6 weeks prior to July 15, 2006. Vehicle was used for a short trip about 2 miles total. When brakes were applied the pedal went to the floor and longer than normal distance was required to stop. Brakes were very spongy. Fluid level checked found to be within normal range, normal color and no apparent leaks. Vehicle had approximately 27,000 miles at the time. Vehicle taken to dealership for repair of brakes (while there had 30,000 mile service done as well). Dealer advised that the master cylinder was bad (interior failure) new part was ordered and placed on the vehicle. Upon vehicle being returned the vehicle appeared to still have a very spongy pedal and the pedal traveled excessive distance (approximately 4") before feeling some pressure. Travel distance appears to still be longer than before problem was discovered. Tried driving the vehicle a few miles maybe 100 to see if anything changed with brakes. Brakes remained the same. Returned the vehicle to the dealership service manager agreed with me after testing that the brakes appeared spongy. Attempt to fix by the dealership advised they "found air in the lines, bled brake system seems to be working in proper order". I picked up the vehicle and the brakes still feel the same, spongy pedal travels approximately 4" before any noticeable braking function, stopping distance still appears to be a little excessive. Contacted GMC service online and advised of the problem and that I am in the process of contacting a different dealer to attempt service repairs. They gave me the name of another dealership to try. At this point problem is not resolved.
: the contact stated while driving there was a squealing noise that appeared to be coming from the brakes. During a normal maintenance service, the service dealer determined the squealing noise was normal. On April 4, an appointment was made with the dealer regarding the vehicle's brakes. The dealership determined the vent solenoid had failed internally and the vent solenoid and bracket parts had to be replaced. The contact was told by dealership that until work could be performed the car was driveable. On April 5th, the vehicle was in an accident. While driving 55 mph on wet roads, the brakes failed which caused the contact to loose control of the vehicle. While the contact attempted to manuver the vehicle to the side of the road, the vehicle hit a pole and slide into a ditch. During the accident the air bags did not deploy. All occupants were wearing seatbelts however injuries were sustained. The contacts had lower back injuries. An mri was performed showing a dislocated disk to the lower back. Other injuries occurred to two other passangers ages 12 and 7; minor head injuries. A police report was filed and accident report was processed with the dealership. After the accident, the vehicle was taken to a body shop for repairs. Additional repairs still need to be made to brakes and airbags.
A D V E R T I S E M E N T S
- Greenville, SC, USA