This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumers was having problems on right side of vehicle. Brake pads chewed into rotors in September 1999. Dealer had no explanation for problem. Also, bolt broke to tension bar at right front. Dealer was inspecting vehicle at this time.
Consumer approached a light, applied brakes, and it started vibrating violently. This happpened intermittently. Vehicle did not stop smoothly. Consumer will contact the dealer.
One of the four front brake pads was completely disintigrated and damaged. The front rotors needing to be replaced. GMC service center claims that the brakes are designed to break down within 20000 miles and this is normal. The brake pad failed completely and the front brakes would not operate properly or stop the vehicle. After lengthy discussion and many repeat calls the GMC representative went by the dealership and decided that it was indeed a faulty part. The claim by the service people was that GMC has changed out the brake pads to a softer compound and they will not last more than 20-25000 miles. The immediateness of the failure ( ie. The wear indicators did not work properly) may have been more dangerous if we would have been in a heavy traffic area.
- Cypress, TX, USA
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- Pheonix, AZ, USA