This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle is unsafe due to a violent side to side wobble in the front end much like the Jeep death wobble. This happens constantly anywhere from 30mph - 70mph usually after hitting a small bump or when turning hard. The turning aspect is where it has become very dangerous on slippery surfaces as the car then slides out. I live in the mountains where this is a normal occurance. I am actually afraid to drive this vehicle any longer. The dealers have confirmed the issue, but states that GM does not have a fix for this as of now. I have heard this is affecting only the AWD Terrains and equinox platforms. GM has been unresponsive trying to get an answer or getting this fixed. The car has been into multiple dealerships several times for this same issue and has been happening since the car turned about 2400 miles and has been happening more frequently since then for the past 6000 miles.
The complaint I have is the inside front of the car is too small and I cant reach the gas pedal except with my toe. My foot keeps slipping off as I am driving. I have to have the seat way up or I cant reach. I am 5 foot tall woman. This is a ridiculous thing that I have to put up. I drove it for 10 minutes and didn't realize it. I asked for a pedal that is longer and closer to the floor after I had bought it and service people told me they don't have anything to do to fix it. They asked if I had a button to adjust it and I don't. its on the expensive one. This should be on all vehicles for safety. I wanted to give it back but they never helped me. I have 1100 miles on it.it new still. The other thing this creates is I am up so close to the steering wheel that its almost on my chest in order to reach pedal without having to strain and later having pain in my leg from doing that. I am so disappointed with chuck nash GMC in san marcos, Texas. Is there anything to be done by the GMC company. I also told the salesman I wanted a canyon pickup like I had before. I traded that one in due to the fact that the 2017 canyon was always in the shop. Only had it for 2 yrs and 1 month. They were no help! thank you, [xxx] please help me information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Kyle, TX, USA
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- Big Bear Lake, CA, USA