This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday, January 19, 2024, I was driving home from school at night in my 2017 GMC Terrain when suddenly my car was chugging and quit. my steering and brakes froze. Other cars were passing me and it was snowing. I was scared someone was going to hit me. I was able to start it up again and to get it to a Walmart parking lot just down the road, but before, it would chug and quit again. My steering was hard. There was no warning light or service light on dashboard telling me something was wrong. I called my sister to come get me. The car would start, but would keep quitting. I called a tow truck and had it towed to the condo. The next day, I went out to start it and it would start and oil light came on. It smelled. I turned it off. I called another tow truck and had it towed to a Mechanic at a shop. He informed me on Monday that the engine was no good due to lack of oil. Even though he said there was 15% left on the gauge. He said these cars have had problems of using excessive oil and he has had to replace and fix them. He also said others had same issue and no warning light as well. I have to replace my engine. He said the cost would be between $5000-$6000. I can't afford that going to school. I'm afraid that if someone else has this problem they could get hurt. I am going to contact General Motors about this, but I'm sure they won't help. Any Suggestions?
I am the owner of a 2017 GMC Terrain. Yesterday, I was involved in a car accident in this vehicle. Some person pulled out in front of me and I slammed on my brakes to avoid a car accident. His vehicle continued through an intersection in which he did not have the right away causing me to hit the front end of his truck. As the driver states he did not see me, I can confirm I slammed on my brakes, which acted as they couldn't stop. It felt as the brakes were nonexistent. This was an extremely terrifying moment, as I was going 45mph (per the speed limit). As I had read earlier, the 2018 Terrains also seem to have the same problem.
- Davenport, IA, USA
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- Geneva , IL, USA