This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Random and unpredictable frozen passenger door. Will not open manually or electrically. Can not open !!!!!. after several minutes of constant locking and un-locking door has released. Has happen four times since purchase in 2016
Noticed black fluid on liftgate frame. Several days later I had great difficulty raising the hatch. When I released it the gate fell violentely injuring my hand. It appears both pistons failed. My concern is that had the gate been in the raised position and it fell, myself or a family member would have been seriously hurt. This is very dangerous. The gate is extremely heavy. My dealer did not recognize the urgency of this problem now making me wait nearly a week for repair. Vehicle was parked in my drive at the time.
- Derry, PA, USA
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- Christiana, TN, USA