This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 GMC Terrain. While the vehicle was stationary and while driving various speeds at night, half of the windshield was black when the low beam headlights were engaged. The contact could only see 30 feet ahead when the headlights were engaged. Jeff drennen Chevrolet Buick GMC Cadillac in zanesville, Ohio was made aware of the failure and adjusted the headlights, but the failure recurred. The manufacturer was made aware of the issue. The failure mileage was 25,000.. updated 8/16/18
The contact owns a 2015 GMC Terrain. While driving 30 mph, the low beam headlights failed to fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 300.
The contact owns a 2015 GMC Terrain. While driving 40 mph, the low beam headlights failed to fully illuminate. The failure occurred during night driving. The vehicle was taken to the dealer to be inspected. The contact was informed that the headlights could not be adjusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Sept. 30, 2015 we bought a 2015 GMC Terrain from Buick GMC of Mahwah (NJ). There was 88 miles on the odometer. At night (in darkness) visibility is only accessible thru the bottom section of the windshield. There is a dark horizontal line across the windshield at approximately the half way point. It is black above the line-no visibility to the outside above the line. You can not see a safe distance down the road as visibility is restricted. Telephone poles, trees, objects, side roads, deer, obstacles, signs etc are not visible thru the windshield's top half. We drove it the first time at night Oct. 8. I was the driver, my husband passenger. Our seats were at different positions. Neither my husband nor I could see out of the top half of the windshield. The route traveled consisted of unlighted parkway and side road driving. On dark, non illuminated roads with no lights from other vehicles and street lights, we were not able to see anything above the horizontal line across the windshield. With low beams visibility was approximately 25-30 feet forward. There was no visible orientation above the horizontal line. It was black. High beams allowed a longer visual field but still no visibility above the line of the windshield creating a 'tunnel vision' effect. Traveling up or down hill was particularly scary. Visibility was restricted to directly in front of the car. The 25 mile drive was frightening. There was no visibility problem during daytime driving or on highly illuminated roads at night. Oct. 9, 2015 (9 days of having the car) with 220 miles on the odometer, we returned it to the dealer without resolution. GM responded all Terrains are manufactured as ours and could find no problem as described. The car is unsafe and a hazard to us as well as others. We do not want to become a GM statistic.
The contact owns a 2015 GMC Terrain. While driving 20 mph at night, the low beam headlights did not fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer where it could not be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,500....updated 02/03/16 updated 03/09/16.
A D V E R T I S E M E N T S
- Dexter City, OH, USA