This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2 days, the vehicle has stalled on me. I was in the parking lot and another car almost hit me since the car slowed down and the steering wheel got hard then shut off. Today, I almost got hit again after stopping at a stop sign going into a turn I almost hit someone and a car almost hit me.
Three times when I want to start the car it starts and turn of at the time driving backward to get out of parking space. One of the cases was at the time I wanted to go forward
Third time while driving on city streets the car begins to shake and stall. I pull over or stay in place as the car proceeds to turn off. The service stability traction and engine lights light up and the car dies. Each time I am able to turn the car back on within a few minutes.
The contact owns a 2015 GMC Terrain. While driving at normal speeds, the headlights lost power. The dealer was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 126,000.
- Auburn, WA, USA
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The contact owns a 2015 GMC Terrain. While driving 30 mph, the low beam headlights failed to fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 300.
The contact owns a 2015 GMC Terrain. While driving 20 mph at night, the low beam headlights did not fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer where it could not be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,500....updated 02/03/16 updated 03/09/16.
Radio stopped functioning on August 26th. There was no volume, I could not change the stations by steering wheel or touch. The bluetooth would not work. The dash lights would not turn off and remained on the entire evening. I called GMC support and they said to unplug the battery, but I did not do so as I didnt want to mess anything up. I took the car in to the dealership the following day. I was told they see this issue often and by unplugging and resetting the battery, it will fix the issue. Problem resolved. Radio stopped functioning again on September 2nd. Same issues as above. Took the car in and was told this time that it has something to do with onstar and they are working on a fix. Until they have a permanent solution, I was told if the issue happens again to press the white button on my rearview mirror. Problem resolved. Radio stopped functioning again on September 3rd. Pressed the white button on the rearview mirror for over 20 minutes before the radio starting functioning properly again. Problem resolved. I called GMC to file a complaint on September 12 because the dealership general manager had not responded to me. GMC called the dealership and confirmed the issue was indeed related to the onstar component and that there is no fix. GMC said that it was probably not safe to drive the vehicle if the dash lights staying on are draining the battery. They went as far as saying they could get me a loaner car until my issue is fixed, but there is no eta. With GMC saying it's not safe to drive with that issue, I'm now not sure what to do with it.
A D V E R T I S E M E N T S
- Lansing, MI, USA