This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 GMC Terrain. The contact stated that the liftgate lifted and lowered on its own. The liftgate struck the contact's spouse and then lifted again. The contact's spouse had to hold the liftgate before it struck their daughter. The liftgate eventually closed on its own. There were no injuries. The contact made an appointment next week with johnson motors (1891 blinker pkwy, dubois, pa 15801, (877) 816-0659) to have the vehicle diagnosed and repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 48,000.
The contact owns a 2015 GMC Terrain. The contact stated that when the automatic liftgate button on the key fob was depressed, the liftgate opened and came down suddenly without warning. The contact was struck on the head, but was uninjured. The contact stated that the failure occurred five other times. The manufacturer was notified of the failure and complaint number: 8-292626883080 was filed. The vehicle was not repaired. The approximate failure mileage was 50,000.
- Macomb, MI, USA
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- Clearfield, PA, USA