3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,756 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 GMC Terrain accessories - exterior problems

accessories - exterior problem

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2015 GMC Terrain Owner Comments

problem #6

Aug 262018

Terrain

  • 64,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 GMC Terrain. While driving 55 mph, the windshield wipers seized without warning. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 64,000.

- Howell, NJ, USA

problem #5

Apr 142018

Terrain

  • 59,000 miles
A bushing broke on the wiper transmission when I needed it the most since it was going to be rainy for a few days. I have seen the 2013 Terrains for the same issue. Apparently GM did not get it right since it happened on my 2015. Should you need more specific details with my experience at the dealer as well as GM directly, please let me know.

- Mantua, OH, USA

problem #4

Apr 142018

Terrain

  • 59,000 miles
I was driving yesterday in the rain when the wipers would not work. I could hear the motor, but the blades were not moving. I turned around and thankfully I was not far from home to get another vehicle to drive. The wiper arm linkage bushing broke. It is a plastic part. I cannot believe a plastic part is what is holding the linkage together. This is definitely a poor assembly on the part of GM and safety hazard since there is no warning of failure. With today being a Sunday I unable to locate repair shops in the area. To make matters worse, its going to rain all day.

- Mantua, OH, USA

problem #3

Jul 082017

Terrain

  • 44,000 miles

A D V E R T I S E M E N T S

During a snow storm in March my windshield wipers just stopped working while driving! luckily, I was able to return home safely since I was just around the corner. I went to union park and got the issue fixed for $110. I had to pay for it since union park told me I had 38,000 miles on my lease and the warranty runs out at 36,000. Then during a rain storm in late June my wipers stopped working again on the blue route. I pulled over until it stopped raining and made it home safely. I then took the car to sears automotive where they told me they could not touch it because this part was recalled by GMC. The subject of the alldata repair site states '#15789- windshield wiper motor failure (Oct 26, 2015)' in August of 2016 GMC recalled 368,000 GMC Terrain and Chevy equinox sold in 2013 due to faulty windshield wipers. The defect in the 2013 models were not discovered until late 2015, and I bought my car brand new in April of 2015, leading me to suggest the same issue happened in my model. The alldata repair report given to me by sears auto stats that a similar recall was made on Oct 26 of 2015. I took this information to union park service center and the assistant service director james askren refused to look at the data report from sears and stated that the car was not under warranty. When I told him to just charge me and we will have the courts decide who is liable for the repair costs he refused to fix the car, leaving me with a car that has no windshield wipers until his called me on Monday. No other repair center will look at my car since it is under warranty, and GMC won't touch my car because I threatened legal action. I am forced to rent a car to get to and from work while GMC refuses to fix my car.

- Wilmington, DE, USA

problem #2

Jul 282015

Terrain

  • 350 miles
If we use any climate control setting before using the defroster, then try to use the defroster, it will only blow cool air. If we change the setting to vent, heat or A/C, warm air will blow, but switch it back to defrost and only cool air blows from it. We could not clear the windshield of fog in a warm rain without turning the defroster all the way to hot (95 degrees). As this was in the middle of summer, it was unbearably hot in the car trying to drive. Took the car to 2 service departments multiple times, no code shows, so no fix for this. We are sent back home with car as it is. The problem was noticed just after buying the car in July 2015, and continues today.

- Portage, IN, USA

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problem #1

Oct 082015

Terrain

  • 185 miles
Sept. 30, 2015 we bought a 2015 GMC Terrain from Buick GMC of Mahwah (NJ). There was 88 miles on the odometer. At night (in darkness) visibility is only accessible thru the bottom section of the windshield. There is a dark horizontal line across the windshield at approximately the half way point. It is black above the line-no visibility to the outside above the line. You can not see a safe distance down the road as visibility is restricted. Telephone poles, trees, objects, side roads, deer, obstacles, signs etc are not visible thru the windshield's top half. We drove it the first time at night Oct. 8. I was the driver, my husband passenger. Our seats were at different positions. Neither my husband nor I could see out of the top half of the windshield. The route traveled consisted of unlighted parkway and side road driving. On dark, non illuminated roads with no lights from other vehicles and street lights, we were not able to see anything above the horizontal line across the windshield. With low beams visibility was approximately 25-30 feet forward. There was no visible orientation above the horizontal line. It was black. High beams allowed a longer visual field but still no visibility above the line of the windshield creating a 'tunnel vision' effect. Traveling up or down hill was particularly scary. Visibility was restricted to directly in front of the car. The 25 mile drive was frightening. There was no visibility problem during daytime driving or on highly illuminated roads at night. Oct. 9, 2015 (9 days of having the car) with 220 miles on the odometer, we returned it to the dealer without resolution. GM responded all Terrains are manufactured as ours and could find no problem as described. The car is unsafe and a hazard to us as well as others. We do not want to become a GM statistic.

- Stony Point, NY, USA

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