This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband was driving home on the freeway at approximately 55 mph from downtown houston in pouring rain. At the 610/225 junction the front wipers stopped working. He checked the fuse and then checked the wiper motor, which he could hear working. Upon researching he found that there is a known issue with the plastic bushings breaking on the windshield wiper transmission. Unfortunately you can't replace just the bushings, the whole assembly has to be replaced.the part is $86 + tax if you are able to do it yourself, otherwise it will be over $300 at the dealer.we feel very blessed that it was my husband driving and not our daughter as this would probably be a very different post. I am curious as to how many of the vehicle wrecks in bad weather involving GM vehicles where someone was killed or seriously injured may have been because the wipers suddenly stopped working. GM us needs to get on the ball and follow Canada's lead in issuing a recall before someone gets hurt or worse killed.
I had just purchased a week ago. 71,000 miles on it. Was driving to memphis tn at night in a rainstorm. The wipers were set to high and all of a sudden stopped working. I narrowly a avoided a crash and made it to the next exit. I have read several other complaints and see that Canada issued a recall for this!! please do something before someone gets killed!!
While driving in a rainstorm the windshield wipers suddenly stopped working, leaving me vulnerable to a possible fatality as I could not see. I had no previous indication that this was about to occur. Service dealer stated that the transmission inside the motor of the wipers had failed. The dealer stated it was normal wear and tear. My vehicle has under 60,000 miles as of this date, therefore I disagree with the normal wear and tear reasoning. The windshield wipers are not used daily and at every start of usage, unlike a starter or brake usage, etc.. this is something that should throughout the duration of the vehicle. No warranty on such product and no recall. It cost me over $400 to repair. I contacted General Motors and they stated that even though this issue had been noted and only recalled in Canada, but not the U.S. I reiterated that this occurrence just now happened to me and this is very dangerous and a fatality can ensue. General Motors offered me no resolution.
I was driving on highway at 60 mph in the rain. Windshield wipers were on medium speed setting. Windshield wipers suddenly stopped moving and were stuck in the upright position. This created a visibility hazard in the rain. Wiper motor could still be heard however no movement at all of wipers. Further inspection later revealed broken wiper linkage.
I own a 2015 GMC Terrain slt AWD that I purchased in 2015 with 1000 miles on it. While I was traveling by myself (single woman) on an interstate highway frequented by semi-trucks from orlando, fl headed to jacksonville, fl at 9:30pm. At about over an hour and a half out of jacksonville, on a dark stretch of the highway a torrential downpour, began common for Florida especially during hurricane season. Windshield wipers stopped working mid-wipe stopped in the left corner of my windshield. I was surrounded by semitrucks but by the grace of god, I was able to make it to the right shoulder. However, I was extremely hesitant because, it was dark and I could not see any obstructions such as stalled vehicles or stalled semi-trucks or road hazards unless I was on top of object. Incident occurred on September 18, 2019.
- Jacksonville, FL, USA
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2015 Terrain (denali) wiper transmission joint failures (2) times in less than 6 months. While driving on highway during rainy weather; wipers stop, dangerously impairing visibility far from home.
Wiper transmission failed in a rain storm with 70000 miles. Same problem as 2013 Terrain. Replaced all 4 tires at 65000 do to 2 tires losing air since new, when they were replacing valve stems two of them fell out due to not installed rite from factory!!
While driving thru a round about going approximately 20 mph in traffic my wiper suddenly stop without notice. This was in a heavy rain and my visibility went to zero. I managed to slow and pull the vehicle over after navigating the roundabout. My wiper linkage was corroded the motor was functional after inspection
I was driving on rt 1 South in a rain storm at night, driving about 50 mph, put the windshield wipers on full and the wipers completely stopped. I was able to get the vehicle into the right lane and pull into a gas station. I was able to move the wipers but the wipers would not start working. I could not drive the vehicle as I could not see in the rain and needed to have roadside assistance. Aaa towed my Terrain to the coleman's dealership in lawrenceville, NJ as aaa said it was a safely issue so they could not tow to a residential address. I did some research and found many other 2015 Terrain owners had the same issue (Canada had a recall for this issue). This is a known issue and manifests during poor driving conditions (heavy rain & usually on a highway). It is only a matter of time before someone is hurt or there is a fatality due to having zero visibility on a highway in the rain.
I was driving down the interstate at night during a thunderstorm with extremly low visibility when, without notice, my windshield wipers abruptly stopped working. There were no prior warnings. I had to inch my way to safety to avoid being hit. The wipers will not come on, but a humming sound is detectable. The repair shop speculates that the problem is with the motor.
The contact owns a 2015 GMC Terrain. While driving 45 mph in the rain, the windshield wipers failed. The contact was able to pull the vehicle off to the side of the road. There were no warning indicators illuminated. Once the rain dissipated, the contact drove to an independent mechanic where it was diagnosed that the ball joints connected to the wipers were disjointed. The wipers were repaired. The dealer and manufacturer were not contacted. The failure mileage was 78,000.
While driving on the highway I already had my windshield wipers going and turned them up higher, the wiper went too far over my windshield and got caught on the other side of my car. Put it back into place but wasn't moving. Multiple hundreds of dollars later they move again. They wipers were put on properly and had been fine for months prior on the lower setting, so this has to be a manufacturing error, I hope it doesn't happen again.
The contact owns a 2015 GMC Terrain. While driving approximately 55 mph in the rain, the windshield wipers stopped working without warning. The vehicle was pulled over to a safe location and towed to the contact's residence via roadside assistance. The contact called ray skillman hoosier Ford at (765-342-3673, located at 333 robert curry dr, martinsville, in 46151) and scheduled an appointment. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 90,000.
Driving home and wipers completeley went out in the rain and pulled over to avoid accident until it stopped raining, was terrified that this can happen. They never fixed this problem in earlier years and recalled the Terrain in Canada but not usa.
I was driving in a rainstorm with my family on a county road and our windshield wipers suddenly stopped working and froze. With the downpour, there was no visibility to continue driving. I managed to pull over to the side of the road, although it was nearly impossible to see the road. Oncoming traffic made the experience very stressful and an accident could have easily occurred. We waited until the rain subsided and made it to a car repair place. They said it was more than likely the faulty windshield wiper linkage that caused it to malfunction. Our car engine was running fine, but only the windshield wipers were not working. This incident and the potential danger it placed us was as stressful and caused as much anxiety as actually having an accident. Had the rain not stopped, we wouldn't have been able to even drive back home.
Wiper transmission bushing failure while driving in rainstorm leaving me with no wipers. This appears to be a common problem that has been recalled in Canada only.
My wife called me during a heavy rainstorm, the wipers just stopped working while she was driving home. She pulled over into somebody's driveway. The fuse was fine and you could hear the wiper motor running. I (carefully) drove her car home, with her in front of me driving my truck, stopping occasionally to let cars pass and to manually wipe the windshield. Turns out the plastic bushing holding the wiper linkage together was worn and popped out of place. I bought a new wiper transmission assembly and installed it that night.
This morning on my way to work on 95 North bound and my wiper blades stopped working. I was doing about 65-70 mph and it was pouring rain out and I could barely see in front of me. It was definitely dangerous for me to keep driving but I had to get to work so I continued to drive for another 25 miles with limited visibility. I have done little research so far but I do believe there is a problem with the linkage in the wiper blade assembly. Anyways this was very unsafe and should be rectified and made known to other GMC Terrain owner before someone is injured or even killed!
While driving 70 mph on an interstate in flordia on vacation, in a rain storm our wipers quit working... my kids and family were in the car. My husband was driving and I had to hang out the window to stop traffic from passing us so we could get to the shoulder. We then had to wait for the rain to stop so we could make our way to the next exit. We got off the exit and made it to a gas station and a mechanic happened to be there and helped us figure it out. We than had to drive to the next exit to the parts store to get the part and fix it. The ball joint no longer stays in the bushing on the arm. Two weeks later the other bushing did the same thing and they stopped working again.. Canada has issued a recall already on this part back in 2016 & 2018... recall number 2016318 and 2018137.. why would Canada issue a recall but not the United States!!!! absurd!!!
A D V E R T I S E M E N T S
- Deer Park, TX, USA