This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car completely shut down while turning a corner (powered off). I almost hit a tree because I was unable to turn the steering wheel. Once I applied the brake and put it into park, I was able to restart it with no apparent issue.
The contact owned a 2014 GMC Terrain. The contact stated that while driving approximately 20 mph and making a right turn, the steering wheel seized. As a result, the contact crashed into another vehicle that was a stop sign. It was unknown if a police report was filed and there were no injuries sustained. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 14,248.
When driving at very low speed there is a creaking sound which seems to be coming from the front side on the bottom. GMC has a service bulletin #PI1314:creak/poptype noise from right front of vehicle during low speed maneuvers-(Sept.17,2014). The fix involves ripping up carpet and cutting a hole approx. 1 ft. Square in front wall of interior. The seat has to be removed. The blower motor has to be removed. The right side front console trim plate and body hinge trim panel, then cutting a huge hole in the wall. I had a 2011 Terrain, which I purchased new and I never experienced this problem. The noise is unacceptable for a brand new vehicle.
- Murrells Inlet, SC, USA
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- Southfield, MI, USA