This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 GMC Terrain. The contact stated while driving 15 MPH in a snowstorm, the windshield wipers became inoperable. The contact was able to drive to the residence. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair could not be performed due to a Salvage Title. The manufacturer was contacted and advised the contact that the repair could be covered because the Salvage Title was not related to the windshield wipers; however, the manufacturer called the contact and informed the contact that the repair could no longer be covered due to the Salvage Title. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 149,680.
I was driving my suv while it was raining heavily and my driver side wipers just stop working out of no where the passenger side still operates. I have not been to see if a dealer can fix it because I was unaware it was under recall so now I-??m trying to find someone to fix it while under the recall.
The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.
- Greeneville, TN, USA
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The windshield wipers suddenly stopped working when it was raining really hard last week. This caused me to almost get into a car accident because I could not see the road with all the rain. I had to stop on the side of the road until the rain stopped, which took a while. This occurred on a road where there were not many street lights, which made it even worse to see ahead. I took the vehicle to the nearest GMC dealership for diagnostics and they were not able to provide the service to repair/replace the wipers because of the recall not being complete. I currently can't drive the car when it is raining which is difficult since this is my only mode of transportation for work.
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) and 22V165000 (Visibility). The contact stated that while her daughter was driving in the rain the windshield wipers became inoperable. Additionally, the headlights were dim. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the wiper motor and motor assembly were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. 73,101. VIN tool confirms parts not available.
Headlights- melted plug causing fire damage on both headlights, replaced with new headlights and bulbs as well as a new wire harness plug. Was driving smelt smoke/wires burning. Wipers- stop preforming during rain storm Southeastern NC on hwy 701 south on 3-24-22. And still does not work. Maybe be associated with older model terrain recall. Same happen to this model.
The ball joint on the windshield wipers failed (mid rain storm on the highway) causing the wipers to fail. There is a recall for this issue on 2013 GMC Terrains, but not on any other model years. The vehicle is being repaired at a dealership for $650CAD, can upload invoice if needed after completion. The part is available for inspection. Not being able to see at night, on the highway and in a rainstorm put not only myself and passenger at risk, but also all the vehicles travelling on the highway with me. The part has not been inspected by anyone except a GM mechanic. No warning at all prior to this failure.
Windshield wipers stopped working during heavy rainfall. No warning signs, were working fine, and then just stopped. Fortunately I was traveling at a manageable rate of speed given the weather conditions & lack of daylight. Appears this is a known issue for multiple GMC models.
During a rainstorm the wiper blades became stuck after regular use. It was then discovered by a technician the transmission/linkage arm (plastic) broke off and possible windshield wiper motor failure. No warning signs were given to anticipate this failure.
While driving on a major North Carolina highway at the posted speed limit of 65mph during a rain storm the windshield wipers stopped and froze in the middle of the windshield. The wipers would not operate at all and necessitated attempting to move from the middle lane to the berm with no visibility. This was a danger to other vehicles in the right lane and to the vehicle being driven. I pulled off the highway and waited until it stopped raining. Vehicle was then driven to the nearest exit and closest repair shop, which was a tire and repair shop. The manager said the vehicle has had recalls for the wiper motor and said to bring it to an authorized GMC dealer. This has not occurred to date as the weather is not clear. No other warnings, lights, or indicators occurred prior to the wiper motor failure.
I was driving to physical therapy when a heavy downpour started. I had the wipers going full speed and still could barely see the road, when all of a sudden both wipers just stopped in the middle of the windshield and would not work. I could hear the motor still running and spinning, but the wipers wouldn-??t move. I had it looked at and the wiper linkage arm had popped off and the ball joints and sockets are all worn out.
On 7/30/21 was driving on freeway going about 60mph in a heavy rainstorm when wiper blades suddenly stopped working in the middle of my windshield. Nearly crashed the car due to extremely poor visibility. This was a horrifying and dangerous safety issue. Had to pull over to side of the road out of traffic and wait for the rain to stop. I was in the middle of an 8 hour road trip and still had 4 hours of driving to go. Upon investigation when turning the blades on you can hear the motor working but no movement of the blades. Thankfully no one got hurt in this event. This happened shortly after hitting 100k miles.
Driving and there was a thump and the right windshield wiper arm came to a stop in the middle of my windshield and would no longer work during a downpour.
On an extremely rainy day, the windshield wipers stopped working. My son was driving the car, and his safety was extremely compromised. He could not see out the windshield at all, and he was lucky that he was in a position to get to the side of the road without incident. If he were on a highway, it would have been extremely dangerous. This occurred on July 8th, 2021. There were no warnings that precipitated the problem. The wipers were working fine. We went to our mechanic who had to replace the entire windshield wiper mechanism due to corroded joints. We paid approximately $260. The mechanic said this is a very common problem with GM wipers. We did not keep the damaged part... we did not know that this was a safety issue with other model GMC Terrains until today. Clearly, it is a widespread problem, and there should be a recall, as this is extremely dangerous
I was driving to work during a rain storm. I drove for about 25 minutes until I reached the highway. I merged onto the highway behind a tractor trailer. There was enough spray that I needed to put the wipers on high speed. After driving for a few minutes the wipers came down and stopped halfway. I was able to pull over on the shoulder and tried to determine what happen. I turned wipers off and on and could hear the wiper motor whirring. Motor worked but wipers did not engage. I got out of the vehicle and pushed the wipers down and they moved freely telling me they are not connected to the motor. This was very dangerous and scary! I am now in need of repairing this issue.
A D V E R T I S E M E N T S
- Lansing, MI, USA