This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 GMC Terrain. When the liftgate was opened remotely, it would open and then close unexpectedly. The contact also stated that the failure occurred every time for approximately four months. The manufacturer was notified of the failure. The dealer was not notified. The vehicle was not repaired. The approximate failure mileage was 86,000.
The back hatch does not have a feature to reverse closing if something (say, a child) is in between the vehicle and the closing door. You have to pull up on it very hard to get it to stop closing on a child and open back up. If a parent isn't there to stop it, it will definitely injure (possible severely) a child's head.
- Cumming, GA, USA
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- Crawfordville, FL, USA