This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has been in the shop for 10 to 12 times due to failure with the engine misfiring as well as traction control lights and stability trac as well as transmission not shifting right and loss of power while driving on major highways and brought into the dealership where they tell me they can find or make the problem reappear. But have shown the dealership service department video and have had 3 general motor techs that they hired from hp and been told the vehicle is safe and that there will be no more problems but have been in the vehicle while the problems have happened and have it on video to the point where I almost lost my life yesterday night. The vehicle is a death trap and many customers including myself on GMC Terrain forum as well as online have had the same problem and have been told the same thing that it is nothing to worry about but it is. Please help have been told by GM to keep my mouth shut they would offer me 5,000 dollars for my troubles and that my kids are worth that much from a legal advisor at General Motors legal. Have ask to be taking out of the vehicle for something safe and still I'm being told no......please help
"on April 16th our son was driving on fairview rd. And traveling through a green light when a car that ran a red light hit him. ?his car ? a GMC 2012 Terrain was hit multiple times ? driver's front end, front end and spun around from the force and hit on the passenger side. No airbags deployed ?[xxx] was immediately contacted by on star, they called police, his car was totaled ?on 4/21 I emailed GMC and asked what department I would contact to file a complaint about the front and side airbags not deploying call from GMC 866-790-5700 ext. 22745 said on voice mail ? the airbag did not deploy as it should have" he made a case number [xxx] GMC has since declared this was a low threshold event - no need for airbag deployment - yet the car was totaled and our son has whiplash and contusions information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- San Clemente, CA, USA
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- Easton , PA, USA