This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 General Motors Terrain. The contact stated while driving approximately 20 mph, another vehicle crashed into the contact's passenger's side of the vehicle. The air bags did not deploy. There was no injuries. A police report was filed. The vehicle was not towed. The vehicle was taken to the dealer who repaired the vehicle. The contact stated since the crash, the service air bag warning indicator illuminates intermittently. The manufacturer was notified of the failure. The approximate failure mileage was 32,275.
I started my vehicle and it went through its customary systems check. While I was operating the vehicle a warning message appeared. It stated, service airbag. In addition, the symbol on the instrument panel display appeared indicating a airbag problem. Obviously this is a serious safety concern because the air bag may unexpectedly inflate or may not work at all in a crash. I purchased this vehicle in December 2010, and it only has 42000 miles on it with regular routine maintenance. I believe that such a serious manufacturer's defect should not be occurring in the limited time this vehicle has been operating. Due to the unsafe and serious nature of this defect, I would like to see GMC corporation stand behind their product and show concern about their customers safety by recalling and repairing this vehicle and any other GMC vehicle experiencing this problem.
The contact owns a 2011 GMC Terrain. The contact stated that while driving at various speeds, he noticed that the air bag warning light was illuminated. The vehicle was later taken to the dealer where they advised that the air bag connectors that were under the driver and passenger side front seats failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 22,574. The current mileage was approximately 22,600. The VIN was unavailable.
The contact owns a 2011 GMC Terrain. The contact stated that while traveling 55 mph, the vehicle crashed into the rear of the preceding vehicle. The vehicle was towed to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The contact sustained injuries to the nose and lip. The failure and current mileage was 55,000. The VIN was unavailable.
The contact owns a 2011 GMC Terrain. The contact stated that another vehicle crashed into the rear of her vehicle, and the air bags did not deploy. A police report was filed and the driver suffered minor bruising. The vehicle was towed to a local repair shop where they were unable to diagnose the failure. The manufacturer was made aware of the problem who performed an investigation and the investigators concluded that there was no problem with the air bags. The VIN was not available and the vehicle was not repaired. The failure and current mileage was 1,100.
A D V E R T I S E M E N T S
- Sedalia, MO, USA