This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this Terrain as the 99 GMC pickup that I purchased from sheehan had 3 total brake failures and a power steering cooler fail all due to corrosion. I was afraid to drive the 99 after the 3rd total brake failure. This is when I purchased this vehicle in November 2011. Since then due to corrosion they replaced all the wheels on the vehicle and the other day I started smelling gasoline. I took the vehicle to sheehan. They found a fuel line under the vehicle leaking as it had rusted through. I asked the service person what they did to correct this problem. I was told they replace the fuel line with the same type that had just rusted through. I asked them why they did not use stainless steel. I was told they do not do that. I now do not feel comfortable of driving this vehicle. The vehicle has not even been paid off yet and only has approximately 7000 miles on it. I have begun shopping for a non-General Motors vehicle as I do not feel save driving this one.
- Fort Lauderdale , FL, USA
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- Erie, PA, USA