This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 GMC Terrain. The contact stated the locks on all four doors locked and unlocked independently. The failure recurred numerous times. The vehicle was taken to a dealer for diagnosis but the failure could not be replicated and the contact was advised to bring the vehicle back when the failure recurred. The vehicle was not repaired. The failure and current mileage was 25,000.
The contact owns a 2011 GMC Terrain. The contact stated that the door locks were too low in the door panel to reach and pull up if the automatic motor failed. The contact stated that she notified the manufacturer of the problem and they advised her to call NHTSA to see if there were any other complaints similar to hers. The vehicle was not repaired. The contact had not experienced a failure.
- Speedway, IN, USA
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- Manomet, MA, USA