This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 GMC Suburban. While driving approximately 20 mph, the vehicle shut off without warning and would not restart. The vehicle was towed to a mechanic and they discovered that the fuel pump sending unit wires were rotted out, which burned out the fuel pump. The fuel pump and sending unit had to be replaced. The VIN was unknown. The current and failure mileages were 151,000.
Fuel pump failed more than three times, only in the summer. Reason unknown, many similar vehicles have had the same problem. General Motors has done nothing.
Fuel pump electrical wiring system failure. Inside cannon plug charred and wires are melted. Cannon plug is cracked. This was all discovered when the vehicle failed to start and the fuel pump was being replaced.
Fuel gage was acting erratic went full then empty with full tank. A few days later the truck would not start. Found fuse in engine compartment blown for fuel pump. Fuel pump wiring was melted in fuel tank causing short. Had to replace pump and harness which was part of the pump housing. Also replaced fuel filter due to lack of fuel flow (no power) a week later.
Fuel pump within the fuel tank shows signs of electrical shortage and melted wires. This condition could result into a fire within fuel tank. Dealer and manufacturer have been notified.
Vehicle would stall out at any speed, which cauised fuel pump to burn out, vehicle would not restart after this incident. Consumer had repl three fuel pumps replaced, but, problem was still reoccurring. Asking NHTSA assistance in this matter. Provide any further information on this matter.
Roads were snowy when engine died for no reason. Lost control of vehicle & ended in a ditch. Towed truck/ pulled vehicle out of ditch. Had been to dealership many times for problem with engine. Vehicle placed on diagnostic machine. No codes of problem showed. Mechanic replaced fuel pump on diesel engine last moment.
Fuel pump became inoperative. Fuel pump, when taken out, was on fire inside the gas tank. The dealership was notified about the incident. Consumer will notify the mannufacturer.
A D V E R T I S E M E N T S
- Needham, MA, USA