This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The shaft in the power steering pump busted in two as my husband was driving into a curve @ 60 mph. He was able to keep from crashing. But if I would have been driving it I wouldn't of been able to steer it. My husband walked in the house white as a ghost. The dealer wanted me to drive it in 10 miles on a curving road with no power steering. I tried to drive it impossible for me to do. The brakes wore out and were replaced a second time (front) @ 36000 miles. The rotors were replaced, had been 10,000 miles since last brake job. The rear brakes needed readjustment again at 43200 miles the pedal kept going to the floor and was soft. 11/98 began having more electrical problems with the rear fan blower would not turn off and will run the battery dead constantly. 1/99 both front and rear U-joints were bad, had replaced the car was wandering even worse than it used to they could not find cause. The front differential was leaking and front brakes need replacing again. 2/16/99 the transmission went out in the vechile at 53174 miles. I drove the car 3 miles into town the rpms started going up to 4000rpms wasn't shifting I stopped and parked I tried to back up it started whinning and clunking and wouldn't move. Three miles earlier I backed out of my garage with no hint of trouble 3 miles later I am stranded with two babys. My husband contacted GM they refused any assistance. I continued contacting GM through other avenues I called roy roberts one of the vp explained I had some safety concerns with the Suburban. I was told he would return my phone call, no return call ever received. I finally found a factory rep. That is looking into the problem but I don't hold out much hope that GM will respond to our concerns. Every time I have talked to a GM rep. They tell me no one else has these problems, but according to your records lots of people have had similiar problems. I have all records and receipts and would love to go into more detail with you.
A D V E R T I S E M E N T S
- Dansville, MI, USA