This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tire: 265/70R16. New tire, bought less than 20 days earlier. Hit minor pothole on LA Hwy 1019, northbound on July 8, 2021. Immediately noticed a vibration originating from rt front area of Suburban. Speed limit on highway was 45 mph; I was driving at the required limit. Took vehicle to my tire man July 9, 2021. He explained that damage to tire was slipped belt, not the result of a thrown wheel weight. I had to replace a new tire with less than 100 miles on the tire. $190.
3 of the 4 oem tires have had belt separation within the last 6 months-GMC referred me to tire manufacturer..Firestone dealer declines responsibility of defective tires. All failures at freeway speeds.( dot number: Tire size: 245/75X16 )
While driving on the interstate at 70 mph the front end of my vehicle began to shake violently. I slowed down and pulled over immediately and discovered a large bulge on the tread and sidewall of one of my tires. It appeard that the belt was starting to seperate internally but had not ruptured through the exterior yet. It was a very hot day, in the upper 90's. I had been driving for approximately 30 minutes when this occured. The damage was so severe that the vehicle was not safely driveable. I changed the tire and still have the defective one. I have attempted to contact Bridgestone/Firestone. The only number that I have been able to get through on is the recall line. They told me that my tire was not on the recall list so they provided 2 Consumer Affairs phone numbers. One of the numbers is disconnected and the other can not be reached from my calling area. I called Firestone back and they could assist me. They recommended that I call information to get their phone number.( dot number: ? tire size: L245/75R16 )
While driving on the interstate at 70 mph the front end of my vehicle began to shake violently. I slowed down and pulled over immediately and discovered a large bulge on the tread and sidewall of one of my tires. It appeard that the belt was starting to seperate internally but had not ruptured through the exterior yet. It was a very hot day, in the upper 90's. I had been driving for approximately 30 minutes when this occured. The damage was so severe that the vehicle was not safely driveable. I changed the tire and still have the defective one. I have attempted to contact Bridgestone/Firestone. The only number that I have been able to get through on is the recall line. They told me that my tire was not on the recall list so they provided 2 Consumer Affairs phone numbers. One of the numbers is disconnected and the other can not be reached from my calling area. I called Firestone back and they could assist me. They recommended that I call information to get their phone number.( dot number: ? tire size: L245/75R16 )
A D V E R T I S E M E N T S
- Denham Springs , LA, USA