This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer complained of vehicle handling problems since 5000 miles. Consumer took vehicle to the dealer at least 9-10 times. There was a popping sound in the front end. Consumer had the lower ball joints replaced, and believed the upper ball joints were still bad. Also, there was excessive play in the steering box. This was causing excessive wear on the tires. With any wind the vehicle was blown around. The service writer at the dealership said they didn't want to fix the problem because they were afraid it would make the problem worse, but it was not stated on the service repair sheet. At one point lock tight was put on the bolts to keep them from coming loose. The manifold gasket and thermostat was replaced. On one occasion the vehicle lurched forward, there was a squealing noise coming from the brakes.
While driving at any speed and when applying the brakes vehicle surged forward before braking. Vehicle had been to the dealer eight times for this problem. The dealer was unable to find what was causing this problem.
- Winterville, NC, USA
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- Willoughby, OH, USA