This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states the engine oil drain plug has a small hexagonal head, the socket or wrench slips on the plug head and damages the plug, consumer had the plug removed by the dealer and purchased a new plug and now consumer has to buy a 6 sided box end wrench, which is difficult to find, to assure it does not slip on the hexagonal head of the 15 mm plug.
Consumer states in the winter time with a coat on, it is difficult to fasten the drivers seat belt, the steel end of the belt is bent too much toward the drivers hip, requiring the driver to push the belt toward the center of the vehicle so the other end of the belt can be inserted into the buckle, the local dealer refused to install a new belt because the replacement would be identical to the factory original. The consumer stated then engine oil drain plug was designed too small, it has a hexagon head. The socket or wrench slips on the plug head and damages the plug. The consumer had to drive to the dealer to have the plug removed. Updated
- Dunlap, IL, USA
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- Dunlap, IL, USA